- ASM Research, An Accenture Federal Services Company (Charleston, WV)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Charleston, WV)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Pearl Interactive Network (Charleston, WV)
- …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... **Pearl Interactive Network** is seeking a detail-oriented and process-driven ** Quality Assurance Analyst** to help monitor, evaluate,...calls and other types of work to evaluate the quality of customer service , accuracy… more
- Air National Guard Units (Martinsburg, WV)
- …of this position is to establish and execute a planned systematic approach of quality assurance for all areas of aircraft maintenance, designed to provide the ... Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. The National Guard is the oldest component...organization designed to assist maintenance managers. Serves as the Quality Assurance Specialist (QAS) for the planning,… more
- TTEC (Charleston, WV)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- JBS USA (Moorefield, WV)
- **Description** 2026 Quality Assurance Management Trainee About us: JBS USA is a leading global provider of diversified, high- quality food products, ... protocols. + Gain working knowledge of food safety and quality assurance testing procedures. + Participate in...safety team and USDA meetings. + Familiarize yourself with customer relations and complaint procedures (claims) + Working alongside… more
- Subaru of America (WV)
- …staff. Works in partnership with Zone, District, and SOA personnel including Field Quality Assurance , Techline, and the Customer Advocacy Department (CAD). ... to make case-by-case determinations while considering costs to the company and product/ service quality . + Educates retailer personnel to improve their… more
- Owens & Minor (Morgantown, WV)
- …The supervisor will lead a dynamic team dedicated to delivering exceptional customer service . This role involves overseeing daily operations and ensuring ... hiring, and onboarding of new team members. + Lead customer service initiatives for new customer...improvement plans. + Engage and coach team members through quality assurance reviews and ongoing development to… more
- TTEC (Charleston, WV)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CVS Health (Fairmont, WV)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
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