- CVS Health (Charleston, WV)
- …Conduct, Disciplinary Guidelines. **Required Qualifications** - 4 years experience with member/ call center environment. - 2 years leading member/customer service ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Evolent (Charleston, WV)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... improvement, and clinical excellence. + **This position is 100% Remote and can be completed from any state. Multiple...state or federal health care program, including Medicare or Medicaid , and is not identified as an "excluded person"… more
- Cardinal Health (Charleston, WV)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...Medicare, Medicaid & Commercial payer policies and guidelines for coverage,… more
- Healthfirst (WV)
- …community.** + Work experience with member outreach in a member services or call center environment preferred. + Work experience with healthcare background or ... **This position is 100% Remote **Duties and Responsibilities:** + Receive incoming calls...factors requiring medical intervention + Contemporaneously and accurately documents call in designated PHI system. + Manages an assigned… more
- Humana (Charleston, WV)
- …South Dakota. Connectivity requirements are detailed below. **Preferred Qualifications** + Prior call center experience + Prior success in Medicare Product Sales ... in Exceptions, Section 7.0 in this policy.) **_Travel_** _While this is a remote position, occasional travel to Humana's offices for training or meetings may be… more
- Humana (Charleston, WV)
- …analyze, optimize and consult on end-to-end Sales initiatives across all distribution channels ( call center , direct & digital) + Through discovery and findings ... process analysis practices + Salesforce and/or other CRM technology + Contact Center , Omnichannel or Digital experience in a Sales environment helpful + Advanced… more