- Pearl Interactive Network (Madison, WI)
- …and want more than just another job. Be the voice that makes a difference! The ** Contact Center Agent ** is responsible for answering inbound calls to support ... **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.**… more
- Kyndryl (Madison, WI)
- …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Zoom (Madison, WI)
- …Expertise specifically in our ZVA integrations + Partner with Product/Engineering on Contact Center integrations & roadmap requirements + Continually enhance ... Support Experience (Cloud & Premises PBX) + 3+ years Contact Center Sales Experience + 6+ years...Center Sales Experience + 6+ years of Virtual Agent , AI, Automation experience + Experience leading others with… more
- Cayuse Holdings (Madison, WI)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
- Techtronic Industries North America, Inc. (Brookfield, WI)
- …+ Generous 401 (K) savings plan + Education assistance + On-site wellness, fitness center , food, and coffee service . And many more, check out our benefits site ... to make this site accessible to any and all users. If you need to contact us regarding technical accessibility of our website call ###. This number is only for… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- … agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent relevant ... brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities… more
- Humana (Madison, WI)
- …Experience developing and delivering agent facing technology products to include contact center capabilities (quote & enroll technology, agent ... **Our Hiring Process** As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software… more
- Pearl Interactive Network (Madison, WI)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience… more
- Anywhere Real Estate (Milwaukee, WI)
- …in a fast-paced, high volume paperless environment. + People first approach- keeping the agent and consumer at the center of the transaction by anticipating ... to close, to create a seamless experience for the agent , consumer and all deal parties. You are part...and third parties. + Serve as all deal stakeholder's point-of- contact for agents and their clients through closing, which… more
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