- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Generac Power Systems (Waukesha, WI)
- …O365/Teams, Genesys or Amazon Connect, I3 (Interactive Intelligence) or related contact center technology **PREFERRED QUALIFICATIONS: 1** + Bachelor's degree ... Communicate and consult effectively with business management concerning dialer capabilities and contact center capabilities and execution of contact … more
- Kenosha Human Development Services (Kenosha, WI)
- …Resource Center Location: Main Office Job Title: Information and Assistance Specialist Reports To: Resource Center Program Manager Type of Position: ... information please click on this link: Information and Assistance Specialist 5-16-2025 (https://www.khds.org/wp-content/uploads/Postings/389.pdf) POSITION SUMMARY Position responds, in person… more
- Prime Therapeutics (Madison, WI)
- …and case management) + Government programs (Medicare) knowledge **Preferred Qualifications** + Contact Center experience + Pharmacy and/or PBM experience + ... decision we make. **Job Posting Title** Medication Therapy Management (MTM) Specialist - Remote **Job Description** The Senior Medication Therapy Management (MTM)… more
- Agiliti Health (West Milwaukee, WI)
- **POSITION** **SUMMARY** The **Surgical Services Specialist ** is responsible for driving strategic sales initiatives in an assigned territory - to include ... identifying, qualifying, and closing new business bookings opportunities. The SS Specialist is accountable for designing and executing a territory plan centered… more
- ManpowerGroup (Madison, WI)
- …is seeking a Benefits Specialist to join their team. As a Benefits Specialist , you will be part of the Contact Management Section supporting members ... as an essential function of growth. **Job Title:** Benefits Specialist **Location:** Madison, WI **Pay Range:** $24 per hour...with attention to detail **What's Needed?** + Previous call center experience would be helpful **What's in it for… more
- APTIM (WI)
- …functions, contribute to internal and external compliance activities, develop and maintain contact center reporting and data insights, provide backup support to ... Energy Transition team is seeking a proactive and detail-oriented **Administrative Support Specialist ** to join our Focus on Energy Administration team. This role… more
- Evolent (Madison, WI)
- …and external customers through positive interactions, and timely delivery of high- quality products. Our team values collaboration, continuous learning, and a ... to providing better health outcomes. **Collaboration Opportunities:** A Correspondence Policy Specialist on the Shared Services Correspondence team will be working… more
- Anywhere Real Estate (Milwaukee, WI)
- The Client Experience Specialist is a service minded professional who manages all non-licensed aspects of the transaction, from listing to close, to create a ... and third parties. + Serve as all deal stakeholder's point-of- contact for agents and their clients through closing, which...first approach- keeping the agent and consumer at the center of the transaction by anticipating their needs to… more