- Nelnet (Madison, WI)
- …people where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support , customer success, or client-facing technical roles** **3+ years… more
- Rocket Software (Madison, WI)
- …**Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support , etc.) working with Enterprise Content ... Experience deploying cloud server environments and applications, ideally with experience using Kubernetes + Previous customer facing consulting experience… more
- Kohler Co. (Kohler, WI)
- ** Customer Service Team Leader, Technical Support ** _Work Mode: Hybrid_ **Location: ** Hybrid - Kohler, WI **Opportunity** Provide World-Class Customer ... Understand and utilize Salesforce for Service to manage all customer contacts and experience . * Support...drive efficiencies. * Collaborate with other members of the Technical Support and Customer Service… more
- Wolters Kluwer (Madison, WI)
- **Senior Customer Services Technical Specialist ( Senior Support Software Engineer) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters ... Enablon is seeking a **Senior Customer Services Technical Specialist ( Senior Support Software Engineer)...together in the closest office within 50 miles to experience the value of connecting with colleagues. You will… more
- Wolters Kluwer (Madison, WI)
- ** Customer Service Technical Specialist ( Support Software Engineer) - Hybrid R0050711 | CPESG | Enablon EHS - North America | Wolters Kluwer** Enablon is ... seeking a ** Customer Service Technical Specialist ( Support ...together in the closest office within 50 miles to experience the value of connecting with colleagues. You will… more
- Confluent (Madison, WI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Wolters Kluwer (Madison, WI)
- …or related field (Master's preferred). + 7+ years of experience in enterprise technical support , customer success, or technical account management, ... escalation point, and mentor-driving continuous improvement in customer experience , internal processes, and cross-functional collaboration. Your technical … more
- Confluent (Madison, WI)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... You will also utilize relationship management skills & industry experience to guide the customer on how...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support… more
- Concentrix (Madison, WI)
- …of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support + Provide ... every customer interaction. Other qualifications for our Technical Support Representative (Bilingual: Spanish/English) (Remote) role...fluently both Spanish and English + 1+ year of customer service experience + A high school… more
- Nucor Steel Auburn, Inc. (Jackson, WI)
- …Assist in department process improvements to maintain and improve upon the industry leading Technical Support experience + Assist Engineering on R&D projects ... Stock program, Scholarships and more. Basic Job Functions: The Technical Support Specialist I is responsible for... school desired; or two to four years related customer service/troubleshooting experience and/or training; or equivalent… more