- Otsuka America Pharmaceutical Inc. (Madison, WI)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- ISC2 (Madison, WI)
- …of Enterprise Applications + Web Analytics & Tagging Lead + Community & Engagement Platforms Owner + Provide mentorship and technical guidance across assigned ... of our successes. Learn more. **Position Summary** The Senior Director of Digital Platforms will lead the...experimentation and implementation of AI use cases related to customer experience, reporting, and engagement + Collaborate… more
- Coinbase (Madison, WI)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Teradata (Madison, WI)
- …user experiences powered by modern web technologies and AI-driven design. As the Senior Director of User Platforms , you will: + Lead and inspire the Console ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What you… more
- GE HealthCare (Waukesha, WI)
- **Job Description Summary** GE HealthCare is seeking a visionary and collaborative Director Content and Engagement Strategy, CT Global Imaging to partner with ... and regional teams to develop deep context on the customer buyer journey (their jobs to be done). Map...and advocacy. Create modular, adaptable content for use across platforms and by our commercial teams, ensuring relevance and… more
- UKG (Madison, WI)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- Molina Healthcare (Kenosha, WI)
- …Ensure high reliability, availability, and performance across all communication and engagement platforms . + Implement observability, automation, and AIOps ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational...authentication, and data privacy controls across all communication and engagement platforms . + Partner with Security and… more
- Lumen (Madison, WI)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... translating complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey. **Location** This… more
- Humana (Madison, WI)
- …, Product Management Conceives of, develops, delivers, and manages products for customer use. The Director , Product Management requires an in-depth understanding ... put health first** Humana's Product organization is seeking a Director of Product Management with deep knowledge of the...Market Insights** + Stay ahead of industry trends in customer data platforms , personalization, and marketing technology.… more
- Otsuka America Pharmaceutical Inc. (Madison, WI)
- The Associate Director , Congress and Medical Education Strategy & Execution is responsible for executing and contributing to the global medical strategy and tactical ... across the diverse Rare Disease portfolio. This role leads scientific engagement through impactful congress planning & execution educational programs, and… more