- Prime Therapeutics (Madison, WI)
- … Director , Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify ... problems and help them to achieve their goals. This position develops Customer Experience strategies for multiple customer types (member, clients, health… more
- Generac Power Systems (Pewaukee, WI)
- …and behaviors, and apply these insights to inform segmentation, marketing campaigns, and customer experience initiatives. + ** Customer Experience :** ... We are seeking an experienced and strategic leader to fill the role of Director , Consumer Engagement at Generac. As a key member of our CRM marketing team,… more
- Otsuka America Pharmaceutical Inc. (Madison, WI)
- **Job Summary** The Associate Director (AD), Commercial Data Management (CDM) within Data Enablement (DE) for Business Analysis (BA) is accountable for strategically ... and utility of Otsuka's data assets. **Job Description** Reporting to the Director CDM, this role will be responsible for providing strategic insight and… more
- Kyndryl (Madison, WI)
- …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
- Grifols Shared Services North America, Inc (Green Bay, WI)
- …communication to all stakeholder in their area. The SSR will have an omnichannel approach to respond to business customers. The SSR will liaise with Marketing, ... be tasked to move at a rapid pace using digital resources for customer engagement and to use technology for call planning/targeting, field communications, field… more
- Generac Power Systems (Pewaukee, WI)
- …boundaries. The Senior Digital Product Manager will be responsible for leading digital experience strategy for a large business unit or complex solution to find ... will be instrumental in shaping how Generac engages with consumers across the customer lifecycle-from acquisition to loyalty. Looking for a leader with a bias for… more
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