- Brunswick (Menomonee Falls, WI)
- …coordination. + **Global Perspective** : Ability to handle international documentation, and support diverse customer bases. + **Collaborative Spirit** : Strong ... of marine recreation._ **Position Overview:** Navico Group is seeking a ** Senior Technical Specialist** to enhance service delivery across our electronics solutions… more
- Wolters Kluwer (Madison, WI)
- ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters ... is seeking a ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer) to join our Sustainment team** . This senior -level… more
- EDB (Madison, WI)
- …drive continuous improvement, and report performance to senior leadership. + ** Customer Experience:** + Transform support into a value creation organization ... Platform Expertise:** + Drive optimization and utilization of EDB's core customer support platform + Ensure the organization leverages best practices in CRM,… more
- Capital One (Madison, WI)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... focus on horizontal expertise across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior security and IT leaders.… more
- Trellix (Madison, WI)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director, Customer Marketing **About** **Trellix:**...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Cardinal Health (Madison, WI)
- …via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales ... liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Representative, Customer Service Operations is responsible for… more
- Coinbase (Madison, WI)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer ...or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- Highmark Health (Madison, WI)
- …the gap between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical, analytical, and business ... expertise to design, develop, and support various complex projects and data analyses. A primary...developing technical solutions. The consultant will act as a senior resource within the team, fostering business-to-technical collaboration and… more
- Oracle (Madison, WI)
- **Job Description** NetSuite is seeking a highly motivated, results-oriented Senior Customer Success Insights Analyst to join the Global Customer Operations ... continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other stakeholders to support data-driven… more
- PagerDuty (Madison, WI)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief...working in a consulting firm running a team of senior consultants, and leading services or success organizations in… more