- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Graybar (Sterling, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Merck (Washington, DC)
- …Management (BRM), Clinical Experience, Customer Engagement, Customer -Focused, Customer Relationship Management (CRM), Customer Service , Data ... a driven, customer -focused, and collaborative team. As an Oncology Sales Representative , you will be a key member engaging with customers to address identified… more
- Travelers Insurance Company (Stafford, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience. + Demonstrated ownership… more
- Travelers Insurance Company (Woodbridge, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- ABM Industries (Alexandria, VA)
- … Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related ... meeting departmental goals and objectives. As a senior company representative , the HVAC Service Manager often communicates...and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates… more
- CACI International (Chantilly, VA)
- …Fulfillment and Service Catalog processes to meet evolving business and customer needs * Develop and maintain procedures, work instructions, and templates to ... Service Catalog/Request Fulfillment Management - Requirements Analyst Job...fulfillment of requests * Take corrective action based on customer feedback or dissatisfaction; ensure similar case … more
- Fedcap (Washington, DC)
- … customer 's skills, interests, and employment goals. + Partner closely with Case Managers and Employment Specialist to align customer readiness with employer ... + Conduct employer satisfaction check-ins and respond promptly to issues impacting customer retention or performance. + Collaborate with Case Managers to… more
- CyrusOne (Sterling, VA)
- …management experience with ability to direct and manage work groups + Demonstrates strong customer service skills and takes ownership of the customer ... manage multiple concurrent priorities + Excellent time management skills + Demonstrates strong customer service skills and takes ownership of the customer … more