- SAIC (Washington, DC)
- **Description** **SAIC is hiring a Deskside Support Technician to support HHS in Washington, DC.** **Job Description:** The Desktop technician will provide ... Customer. In this role you will be a key member of the Deskside Support Team that resolves, tracks, and manages escalated technical problems within ServiceNow as… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Information Technology (IT),Office Administration,Office Technologies ... in the administration of e-mail, Microsoft office, etc. + Provides remote support access through desktop mirroring and other remote access applications for worldwide… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... ensure continued alignment with SC needs. + Hands-on experience with deskside support , including hardware/software troubleshooting, deployment, and maintenance.… more
- SAIC (Reston, VA)
- …areas: + Program and Task Management + Customer Experience, including Help Desk and Deskside Support + Cloud and Digital Environments + IT Infrastructure + ... and some may be remote, with the exception of Help Desk, Deskside Support , and select Infrastructure roles.** **Qualifications** **EDUCATION AND EXPERIENCE:**… more
- Robert Half Technology (Washington, DC)
- Description Deskside Support Technician Location: Washington, DC (100% On-Site; will transition to Merrifield, VA) Clearance Required: Current Secret Clearance ... contract, potential for extension and conversion Overview We are seeking a Deskside Support Technician to join a dynamic IT services team supporting a federal… more
- IT Concepts (Washington, DC)
- …for meeting service level metrics. The candidate will also be responsible for providing deskside support , remote support , and technical and operational ... milestones. Kentro is seeking an experienced Customer Service Engineer (CSE) to support our VA-ESOM- End Point Support and Operations Monitoring contract.… more
- General Dynamics Information Technology (Washington, DC)
- …operational excellence of large scale Enterprise IT Service Desks and Deskside Support while enabling digital transformation through automation, self-service, ... Enterprise IT Service Desk operations and transformation initiatives. Manage global Deskside Support Services, and field support teams to troubleshoot and… more
- General Dynamics Information Technology (Arlington, VA)
- …seeking a Client Services Team Lead who will provide oversight in areas Deskside Support , Inventory Management, in a high volume, fast paced environment. ... prioritizing and allocating workflow. The Client Services Team Lead will ensure the deskside support , and executive support staff uses the required tools and… more
- NANA Regional Corporation (Alexandria, VA)
- …experience. + 9+ years of experience in service desk operations, call center, and deskside support . + 3+ years of experience managing technical personnel. + 2+ ... Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the...Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of… more
- General Dynamics Information Technology (Washington, DC)
- …+ Delivering excellent customer service via phone, chat, email, tickets and deskside support . + Supporting on-site installation and repair of desktops, ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service,Information Technology (IT) Support… more