• Tier 1 . 5 Service…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 . 5 ) to join our support team operating within a secure Azure enterprise ... part in keeping operations running smoothly while delivering exceptional service to end users. This is a great opportunity...with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 . 5 -level issues related to… more
    ASM Research, An Accenture Federal Services Company (10/25/25)
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  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company (Washington, DC)
    …and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on ... problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Tier 2 Support

    ASM Research, An Accenture Federal Services Company (Washington, DC)
    …lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. **Minimum Qualifications** + Bachelor's degree + 5 + ... The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and… more
    ASM Research, An Accenture Federal Services Company (12/18/25)
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  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company (Washington, DC)
    …and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
    ASM Research, An Accenture Federal Services Company (12/04/25)
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  • Service Desk Lead

    CACI International (Sterling, VA)
    …is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier service desk as well as work with software development and systems ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2. 1 (ITI2. 1 ) team in Northern Virginia! Join...+ Populate a consolidated Knowledge Management solution to provide Tier 0 Self Service Portal to user… more
    CACI International (11/18/25)
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  • Tech Lead - Deputy PM

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …discipline Hybrid Role - some telework is available Program Description: The program provides comprehensive Tier 1 , Tier 2, and Tier 3 IT Infrastructure ... Years of Experience: 5 years of experience Education Requirements:Bachelors degree in...oversight for the planning, implementation, and ongoing operations of Tier 1 -3 systems. This position ensures that… more
    Systems Engineering Solutions Corporation (12/03/25)
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  • Physician (Family Practice) GP-0602-14

    Defense Health Agency (Fort Belvoir, VA)
    …is based on a tier scale, determined by the position specialty, grade and location. Tier 1 : $121,020 - 300,000 Tier 2: $145,000 - 320,000 Tier ... installation but operates as one of the first joint service medical facilities in the US military, staffed with...of government operations in the event of crisis. The $ 1 .03 billion, 1 .3 million-square-foot facility opened in… more
    Defense Health Agency (12/05/25)
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  • NOC Network Engineer

    Virtual Service Operations (Lorton, VA)
    …improvement initiatives. Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support. + Lead the diagnosis ... existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2...technology, or a related field (or equivalent experience). + 5 + years of experience in network operations, engineering, or… more
    Virtual Service Operations (10/31/25)
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  • Senior Oracle Cloud HCM Engineer

    Pacific Northwest National Laboratory (Washington, DC)
    …within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more
    Pacific Northwest National Laboratory (12/17/25)
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  • Account Executive, Federal System Integrator

    Rubrik (Reston, VA)
    …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... and/or Software OEM experience in the Federal industry + 5 + years experience at a Federal System Integrator (Leidos,...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
    Rubrik (11/20/25)
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