• Tier 2 Service Desk…

    GovCIO (Washington, DC)
    …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 - service - desk ... a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' experience.… more
    GovCIO (12/10/25)
    - Related Jobs

  • Service Desk Lead

    CACI International (Sterling, VA)
    …centralized knowledge repository for assigned applications suites + Manage a Tier 2 Enterprise Service Desk team across multiple portfolios supporting ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2 .1 (ITI2.1) team in Northern Virginia! Join this passionate...to do:** Support end-user applications and work in a multi- tier service desk as well… more
    CACI International (11/18/25)
    - Related Jobs

  • Tier 2 Technician

    CACI International (Sterling, VA)
    …for PC, server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across multiple portfolios, applications, and ... Tier 2 Technician Job Category: Information...to do:** Support end-user applications and work in a multi- tier service desk as well...end-user applications and work in a multi- tier service desk as well as work with… more
    CACI International (11/15/25)
    - Related Jobs

  • NCIS Help Desk Analyst Tier 2…

    General Dynamics Information Technology (Quantico, VA)
    …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2 ** with GDIT. A career in ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE |...- 6:00am EST** Our work depends on a **Help Desk Analyst Tier 2 ** joining… more
    General Dynamics Information Technology (12/08/25)
    - Related Jobs

  • Tier 2 Help Desk Specialist

    Systems Engineering Solutions Corporation (Alexandria, VA)
    …are responsive to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support ... or related discipline Program Description: The program provides comprehensive Tier 1, Tier 2 , and...compliance with SLAs and security standards while delivering high-quality service to end users. Responsibilities: + Incident Support +… more
    Systems Engineering Solutions Corporation (11/22/25)
    - Related Jobs

  • Tier 2 Help Desk Support…

    Koniag Government Services (Washington, DC)
    Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer...hardware failures + Ability to analyze and assess customers' service request and provide prompt technical solutions + Knowledge… more
    Koniag Government Services (10/16/25)
    - Related Jobs

  • Tier II Help Desk Technician…

    ASM Research, An Accenture Federal Services Company (Washington, DC)
    …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military… more
    ASM Research, An Accenture Federal Services Company (12/04/25)
    - Related Jobs

  • Tier II Help Desk

    KeenLogic (Alexandria, VA)
    KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
    KeenLogic (12/12/25)
    - Related Jobs

  • Service Desk Specialist (M-F…

    General Dynamics Information Technology (Arlington, VA)
    …our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
    General Dynamics Information Technology (12/19/25)
    - Related Jobs

  • Tier 2 Helpdesk Lead CAB Manager…

    TekSynap (Arlington, VA)
    …+ Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier -II Work Center support to receive and ... the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and… more
    TekSynap (10/07/25)
    - Related Jobs