- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... job, team, and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist ** for a Full Time position. The Tier I … more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …are responsive to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support ... to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier...compliance with SLAs and security standards while delivering high-quality service to end users. Responsibilities: + Incident Support +… more
- General Dynamics Information Technology (Arlington, VA)
- …We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Koniag Government Services (Washington, DC)
- …off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial...more complex problems. + Provide initial point of contact ( Tier 1 support) for users experiencing hardware, software, and… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on ... engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management,… more
- Chenega Corporation (Fort Belvoir, VA)
- …Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk ( Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT… more
