- Warner Bros. Discovery (Culver City, CA)
- …support tiers. This individual will be a core contributor within the Tier 3 CX Special Operations team and will collaborate cross-funct ionally to ensure ... business -side issues escalated from Advanced Support and Frontline Operations during the hours of 10 :00 am -...provide alternate hours, weekend, and/or holiday support coverage. + Partner with larger CX and UX writing… more
- Amazon (Detroit, MI)
- …performance, technical challenges, and handling escalations from their team and partner teams. Managing multiple projects simultaneously, the TPM guides them through ... performance. Projects may span organizations or geographies in support of a business objective, and includes the management of contractors and vendors. You will… more
- Amazon (Seattle, WA)
- …to scale CX features, and incorporate learnings and insights from partner teams. You will have strong judgment and understand which opportunities drive the ... Consumables Shopping Experience (CSE) Polaris team is responsible for CX features and services that power the core shopping...to work with several teams in Amazon across technology, business and operations . Strong written and verbal… more
- SAP (Alpharetta, GA)
- …superior customer experience. As a Digital Sales Development Manager of Customer Experience ( CX ), you will work with and develop a team focused on sourcing and ... nurturing demand to grow SAPs Cloud ERP & CX footprint in North America across all industries, working...a high conversion rate to bookings for the target business segment. 2. To develop SDE talent into the… more
- BlackRock (Atlanta, GA)
- **About this role** **About Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business with ... all aspects of service delivery, and onboarding teams bringing new business onto our platform, **Wealth-** differentiated capability for both Whole Portfolio… more
- Cisco (Research Triangle Park, NC)
- …and data center class hardware, operating 24x7 production solutions that drive the CX business , to incident response. The VSI team is tightly interlocked ... Who We Are: The CX Lab organization is responsible for delivering the...workflows to streamline the deployment of solutions. You will partner with internal technical leaders to develop and drive… more
- LinkedIn (Mountain View, CA)
- …targeting, personalization, testing, sales lead handoff) + Improve our engineering and business operations operational efficiency by merging core pieces of our ... an experienced and passionate Sr. Manager, MarTech Channel Experiences ( CX ) Email Tech Lead to join our team. In...introducing new products to unlock efficiency and automation. + Partner across Operations , Engineering, Product, Data Science,… more
- ServiceNow, Inc. (Atlanta, GA)
- …+ Engage with internal stakeholders (such as other PMs, architecture, operations , business development, sales, marketing, and customer success teams) ... every step of our customers' journey. The products we build power digital business for ServiceNow and can even become commercially available. Summary: The world of… more
- SAP (New York, NY)
- …on the digital and go-to-market ecosystem. This position will work closely with business stakeholders to help inform and optimize the digital journey and direction ... journey documentation inclusive of voice of customer, KPIs, and insights + Partner with functions to prioritize needs and technical requirements based on … more
- Amazon (Westborough, MA)
- … business liaison working across other teams at Amazon, and as a thought leader and business partner for MSP CX . - This leader will work closely across ... the leadership team to develop and drive operational processes ( Business Reviews, Finance and Operations , Goal Management),...and learnings across the organization * Act as a business partner to the MSP CX… more
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