- Liberty Utilities (Blackstone, MA)
- …years' experience in training design and delivery within a customer service or contact center environment. + Demonstrated proficiency with e-learning development ... Specialist II, Training LU Service Corp. Joplin, MO,...training programs that enhance the performance and capabilities of customer service representatives. This role ensures training initiatives are… more
- Citizens (Johnston, RI)
- Description As a Fraud and Claims Sr. Specialist , you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at ... claims and determine the best next step for the customer and the bank. This role requires the application...Qualifications + High school degree or equivalent, required + Experience - 2 years or more of banking and/or… more
- Citizens (Johnston, RI)
- …+ Ability to learn and apply new concepts quickly. + Excellent communication and customer experience skills (written and verbal). + Ability to identify fraud ... Description As a Fraud Detection Sr. Specialist , you'll play a pivotal role in our...of financial transactions. Our best Fraud Detection colleagues have customer centric mindset and like to work proactively and… more
- Citizens (Johnston, RI)
- …+ Ability to learn and apply new concepts quickly. + Excellent communication and customer experience skills (written and verbal). + Ability to identify fraud ... Description As a Fraud Detection Sr. Specialist , you'll play a pivotal role in the...required + 2 years of banking, fraud, and/or investigations experience , including verbal and written customer engagement.… more
- US Bank (Providence, RI)
- …and experience . **Responsibilities:** Process and respond to US Bank customer inquiries using multiple systems to provide accurate account information while ... equivalent - Typically has a minimum of nine months of Contact Center customer service training/ experience , 18 months of prior customer service or related … more
- City National Bank (Providence, RI)
- …providing the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program. WHAT WILL YOU DO? * ... of company, industry, business and needs to assist in customer calling efforts. Sets objectives for each relationship in...minimize loss exposure. * May serve as a product specialist acting as a technical consultant to clients and… more