- Marriott (Providence, RI)
- …GXP. Also is a member of the leadership team that provides critical incident and leadership escalation support for property issues related to Property Management ... and their impact on overall technology environment + Working knowledge of ITSM , Desktop, Mobile technologies, property network, and Windows Operating Systems **CORE… more
- Cayuse Holdings (Providence, RI)
- …supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite. + 4+ yrs experience with hands-on ... implementation and support experience with ServiceNow ITSM application suite + 4+ yrs working with IT...the following ServiceNow platform features/functions including: + CMDB + Incident + Problem + Change + Service Catalog +… more
- Cayuse Holdings (Providence, RI)
- …Skills and Qualifications** Minimum Qualifications: + Thorough understanding of ITIL/ ITSM processes. + 1+ yrs experience supporting the implementation, ... administration, configuration, and/or development with ServiceNow ITSM application suite. + 2+ yrs experience with hands-on...the following ServiceNow platform features/functions including: + CMDB + Incident + Problem + Change + Service Catalog +… more
- Marriott (Providence, RI)
- …routine tasks. Completes projects or additional assignments as requested by the Support Manager . The Service Desk operates on a 24x7x365 basis and flexibility with ... + High school diploma or equivalent **Preferred:** + Professional Certifications such as ITSM , ITIL, HDI + Experience using contact center tools to include … more
- Prime Therapeutics (Providence, RI)
- …comparisons **Preferred Qualifications** + Experience with ServiceNow platform including: ITSM ( Incident , Change, Problem, etc), ITOM(CMDB, Discovery, Asset, ... perception and ability to adjust focus **Reporting Structure** + Reports to a Manager in the Information Technology department Potential pay for this position ranges… more