- Baylor Scott & White Health (Providence, RI)
- …Information Systems Security Professional (CISSP) certification + Certified Information Security Manager (CISM) certification + GIAC Certified Incident Handler ... **JOB SUMMARY** The Sr. Incident Response Engineer will take on the lead...solving, team building, and judgment-making skills. + Skilled project manager with ability to articulate business needs. + Excellent… more
- Rocket Software (Providence, RI)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, you are part of ... Experience implementing, supporting, and improving ITIL best practices, including Incident Management, Service Request Management, Change Management, Event Management… more
- Cayuse Holdings (Providence, RI)
- …Skills and Qualifications** Minimum Qualifications: + Thorough understanding of ITIL/ ITSM processes. + 1+ yrs experience supporting the implementation, ... administration, configuration, and/or development with ServiceNow ITSM application suite. + 2+ yrs experience with hands-on...the following ServiceNow platform features/functions including: + CMDB + Incident + Problem + Change + Service Catalog +… more