- Highmark Health (Providence, RI)
- …+ None **Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer inquiries.… more
- Marriott (Providence, RI)
- …on voicemail and a Call Accounting Systems. + Exposure to and experience with Call Center as a Service (CCaaS) Cloud solutions. + Strong communications ... other consumer needs. Responsibilities encompass managing platforms such as the Avaya Call Center Technologies, Nice/Incontact CCaaS Platform, Omilia IVR, Voice… more
- Marriott (Providence, RI)
- …Information** Director of Marketing and Operations, The Ritz-Carlton Leadership Center **Job Number** 24067431 **Job Category** Human Resources **Location** Marriott ... N **Position Type** Management **JOB SUMMARY** The Ritz-Carlton Leadership Center is a for-profit, external facing advisory organization that specializes… more
- Marriott (Providence, RI)
- …application support in a call center environment + Technical customer service + Hotel front or back office ( sales , rooms operations) + High school ... such as ITSM, ITIL, HDI + Experience using contact center tools to include incident ticketing systems, call...by department procedures and policies + Provides excellent customer service and follow-up for all customers who call… more
- Bank of America (Lincoln, RI)
- …FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution ... brokerage accounts, identifying client needs, and a focus on service to sales with existing Merrill clients....Providing a world class client experience through point of call account servicing and resolution * Working in a… more
- L. L. Bean, Inc. (Cranston, RI)
- …opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service . Rallies the rep team ... if it's outside, we're all in. Our Garden City Center Retail Store, is currently looking for a Store...Promotes the company's core values of Outdoor Heritage, Integrity, Service , Respect, Perseverance and Safe and Healthy Living to… more
- Merck (Providence, RI)
- …by modeling the required knowledge for successful execution of all Field Sales competencies. **Territory Information:** + This position will cover Manhattan South. + ... territory or within a reasonable commuting distance to workload center . + Travel (%) varies based on candidate's location...the ability to execute at each stage of the sales process. He/she creates a compelling and logical rationale… more
- Citizens (Johnston, RI)
- …Skills and Qualifications + High school degree or equivalent + Experience working in a call center or customer support role + Strong active listening and verbal ... with customers every day, whether that's delivering a memorable service experience, or helping to problem-solve. Often the first...+ Two (2) or more years of recent phone/inside sales experience, Contact Center experience strongly preferred… more
- Otis Elevator Company (Smithfield, RI)
- …GM, Providence responsible for all areas of the business including P&L, sales , field operations, customer satisfaction, and overall general business management along ... meet or exceed business objectives . Collaborate with Regional Sales Manager to create and execute sales ...the world's largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries… more
- EssilorLuxottica (Taunton, MA)
- …joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career. LensCrafters ... RESPONSIBILITIES** + Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and...customers + Tendering + Dispensing + Serves as a center of excellence for others with a focus on… more