• Case Manager & Outreach Worker

    GMHC (New York, NY)


    Case Manager & Outreach Worker

     

    WFH Flexible • New York, NY (http://maps.google.com/maps?q=New+York+NY+USA+10018) • Prevention

     

    Job Type

     

    Full-time

    Description

    This is a Public Health Solutions funded position as part of the Undetectables Program at GMHC. The goal of this program is to connect clients to comprehensive services which promote U=U. TheOutreach Worker/ Case Managerwill conduct outreach to enroll eligible patients into the Undetectables program. The Outreach Workers/Case Manager will also provide essential services of the program including care/service plans creation, case conferences with medical providers, treatment adherence counseling, modified directly observed therapy (mDOT), and distribution of client incentives.

     

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    + Conduct in-reach within GMHC, and outreach at local health fairs, joint outreaches at our community partners’ sites and through our targeted mobile testing van outreaches

    + Recruit, screen, and enroll eligible clients into the Undetectables program

    + Complete care/service plans in collaboration with client, with the goal of increasing client’s self-efficacy and ability to stay and remain undetectable

    + Perform case conferences with medical providers

    + Provide treatment adherence counseling sessions to clients in both individual and group settings

    + Conduct modified directly observed therapy (mDOT) sessions with clients who need additional support with treatment adherence

    + Distribute client incentives to eligible undetectable clients

    + Provide referrals for appropriate medical, preventive and psycho-social services, both internal and external

    + Maintain documentation in EMR of all client services in accordance with agency and funder requirements

    + Assist in establishing and maintaining collaborative partnerships with community service providers

    + Assist with special projects and perform other related duties as assigned by supervisor

    Requirements

    Education and Certification

     

    + An Associate/Bachelor’s Degree in a relevant field is preferred; OR

    + A minimum of four years’ experience working in a similar social service setting/role outreaching hard-to-reach populations.

     

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    + Exceptional verbal, written, communication and interpersonal skills

    + Knowledge of computer software (Microsoft Office Suite including Word, Outlook, Excel)

    + Knowledge of and interest in HIV/AIDS, sexual health education, PrEP/PEP

    + Ability to organize and manage personal workflow and necessary travel

    + Work as part of a team

    + Bilingual English/Spanish preferred

     

    Successful candidates will welcome the opportunity to work in a racially and gender-diverse environment and to contribute to a positive and inclusive atmosphere. Working at GMHC requires a demonstrated awareness of and commitment to the concerns of the breadth of the communities that we serve. Prior work with non -profit agencies or work on behalf of LGBTQ+ communities and/or people living with HIV is highly desirable. Experience working with other historically marginalized communities (in a professional or volunteer capacity) is also desirable.

     

    This is a Hybrid position which requires some days in office

    Salary Description

    65,000