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St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Billing Manager, Outpatient Rehabilitation, is responsible for the coordination of payment and reconciliation activities between Physical Therapy at St. Luke’s and the SLUHN Billing Office. The Billing Manager, in collaboration with the Front Desk Manager, will manage revenue processes and ensure all reimbursement payments are applied timely and accurately.

JOB DUTIES AND RESPONSIBILITIES:

+ Acts as primary point of contact for billing office and revenue cycle team with questions regarding coding, modifiers, diagnoses, etc.

+ Responsible for daily management and analysis of Outpatient Rehab billing practices.

+ Provides guidance and/or assists with application of payments to patient accounts.

+ Manages denial report and appeal processes.

+ Identifies billing problems and implements plans for eliminating errors.

+ Assists, when necessary, in the taking of incoming calls from clinic staff relating to payment issues and patient/guarantor questions.

+ Collaborates with Front Desk Manager to maintain the necessary systems / equipment needed to accomplish the job duties of front desk coordinators.

+ Initiates communication and builds relationships with all payer representatives to ensure updated billing requirements.

+ Identifies and communicates billing changes & requirements with required management team.

+ Works with Front Desk Manager, Regional Directors, and Senior Leadership to develop policies and procedures to maximize revenue within Physical Therapy at St. Luke’s.

+ Maintains regular meetings with the billing office.

+ Stays updated on local and national trends in billing updates/guidelines for all services which Physical therapy at St. Luke’s oversees.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting 8 hours per day; 3 hours at a time. Continuously fingering and handling for data entry, typing, etc., and occasional twisting and turning. Uses upper extremities for occasional lifting and carrying of up to 10 lbs. Frequently stoops, bends, or reaches above shoulder level to retrieve files. Hearing as it relates to general vision. Visual monotony when reading reports and reviewing computer screen.

EDUCATION:

High School Diploma required

TRAINING AND EXPERIENCE:

3 years of experience medical billing (cash posting, copay collection, claim denial practices) required

1 year of experience managing revenue cycle required

Must have a knowledge of insurance trends, self-pay practices, financial assistance, and financial reporting; ability to effectively communicate and problem solve required

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)