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Description As a Warranty Administrator you will be responsible for: -records -submitting warranty claims to the factory or distributor and reconciles them accordingly. -complete regular audits to ensure we are complying with manufactures and JLR policies. -Processes warranty claims on a timely basis for each franchise or distributor. -Processes all warranty paperwork to ensure proper documentation. -Reconciles all warranty receivables with payments through the appropriate accounting schedule. -submits all rejected claims promptly or receives authorization to write them off. -Follows up on payment of outstanding claims. -Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed. -Arranges for parts to be shipped to the factory or distributor, or to be scrapped. -Files and maintains all service records as required by the warrantor. Requirements To be successful in this role you will need: -to be highly detail- oriented with solid organizational and time- management skills -to possess excellent communications and interpersonal skills - true passion and understanding of the industry -strong customer service -active listening abilities. -an individual must be able to perform each essential duty satisfactorily. -Must be able to multi-task and work in a fast-paced atmosphere. -Must possess strong attention to detail. -Working knowledge of computers (MS Word, Excel, etc.) -Ability to read and comprehend instructions and information. -*You must be able to pass pre-employment drug screening and background check Additional Information Signing Bonus!!!