• Technical Product Analyst

    Community Health Systems (Franklin, TN)


    Summary:

    The Technical Product Analyst is a crucial bridge between technical teams and healthcare stakeholders at Community Health Systems (CHS). The Technical Product Analyst will leverage data analysis and technical expertise to understand business needs, define product requirements, and ensure successful delivery of data-driven solutions impacting patient care, operational efficiency, or business initiatives. This individual will work closely with engineers, data scientists, clinicians, and other business users to translate complex healthcare challenges into actionable technical specifications. This position requires a strong background in healthcare data analysis, strong foundational knowledge of IT systems, excellent communication, and robust project management skills.

    Essential Functions:

    Requirements Gathering & Analysis:

    1. Conduct thorough needs assessments, gathering requirements from various stakeholders (clinicians, administrators, data team).

    2. Translate business requirements into detailed user stories and technical specifications.

    3. Analyze existing data sources and identify opportunities for improvement and innovation.

    4. Create and maintain product backlog items, prioritizing tasks based on business value and technical feasibility.

    5. Collaborate with data scientists and engineers to ensure solutions are technically sound and meet requirements.

    Product Development & Management:

    1. Participate in all phases of the software development lifecycle (SDLC), from conceptualization to deployment and maintenance.

    2. Collaborate with engineering teams to ensure timely and effective execution of projects.

    3. Track progress against project milestones and proactively identify and mitigate potential risks.

    4. Create and maintain comprehensive product documentation, including user manuals and technical specifications.

    Stakeholder Management:

    1. Effectively communicate project status, challenges, and solutions to stakeholders at all levels.

    2. Manage stakeholder expectations and build strong relationships with cross-functional teams.

    3. Facilitate workshops and meetings to gather requirements and solicit feedback.

    Minimum Qualifications:

    Education: Bachelor's degree in Computer Science, Information Systems, Health Informatics, or a related field; Master’s degree preferred

    Required Experience:

    + 3+ years of experience as a product analyst or in a similar role within a data-driven environment, preferably in healthcare.

    + Proven experience in gathering and documenting requirements, translating them into technical specifications.

    + Experience with Agile methodologies (Scrum, Kanban).

    + 2+ years’ of development experience with SQL

    + 2+ years’ experience project documentation using JIRA or SmartSheets

     

    Preferred License/Registration/Certification: Google Cloud Professional Certifications, Certified Business Analysis (CBAP), PMP (Project Management Professional)

    Equal Employment Opportunity

    This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.