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RESPONSIBILITIES

I. JOB SUMMARY/RESPONSIBILITIES:

• Responsible for co-leading large collaborative teams (hales) made up of clinicians and key stakeholders across The Queen’s Health Systems (QHS).

• Responsible for coordinating data and information which will be presented to the hale for decision making purposes around which quality improvement teams will be initiated as a workgroup of the hale.

• Responsible for coaching workgroups once they are tasked by the hale with a quality improvement project.

• Responsible for tracking workgroup outcomes and providing assistance with barriers encountered by the workgroups.

II. TYPICAL PHYSICAL DEMANDS: All required, described by frequency.

• Essential: finger dexterity, seeing, hearing, and speaking.

• Continuous: standing, sitting, walking, repetitive arm/hand motions.

• Frequent: stooping/bending, reaching below shoulder level.

• Occasional: climbing stairs, squatting, twisting body, reaching above and at shoulder level.

• Operates computer, printer.

III. TYPICAL WORKING CONDITIONS:

• Not substantially subjected to adverse environmental conditions.

• Occasional scheduled night and weekend work.

• May require late hours and weekends to complete assignments and projects.

• Majority of time is spent on the computer or collaborating with key stakeholders in the health system.

• Work may be performed in an enclosed area lacking windows.

• Work may be performed at various locations under varying conditions.

IV. MINIMUM QUALIFICATIONS:

A. EDUCATION/CERTIFICATION AND LICENSURE:

• Bachelor’s degree in Nursing, health care or related field.

• Current Hawaii licensure as a clinical professional.

• Master’s degree; or, five (5) years experience in health care related work required may be substituted for educational requirement.

• Certification in National Association of Healthcare Quality (NAHQ) or Certified Professional in Healthcare Quality (CPHQ) preferred.

• Current and active Project Management Professional (PMP) certification issued by the Project Management Institute preferred.

B. EXPERIENCE:

• In addition to the educational requirement, the following is required:

o Two (2) years clinical experience required; experience in a specific area of specialty (i.e., cardiac, geriatrics, oncology, etc.) may be required depending upon area of assignment.

o Two (2) years of experience with direct involvement in quality improvement activities

o Formal training or two (2) years of experience with data driven quality improvement methodology such as lean, six sigma, care delivery science.

• Experience to demonstrate ability to lead and manage project teams effectively.

• Knowledge of performance improvement, databases/information systems preferred.

• Experience with population health management preferred.

• Demonstrated experience with computer word-processing, spreadsheets, statistical software programs, and presentation applications may be required depending upon area of assignment.

• MS Visio experience desired.

Equal Opportunity Employer/Disability/Vet