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At AIG, we are reimagining the way we help customers to manage risk. Join us as a Privileged Access Management Technical Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

How you will create an impact

The Privileged Access Management (PAM) Technical Analyst is responsible for working cross functionally with IT and business unit teams to integrate applications on to the privileged access platform. In this role you will be responsible for articulating business & functional requirements. You will also work with the IAM engineering team to write functional, non-functional, and control requirements according to defined processes, policies and standards.

+ Lead quality control and quality assurance activities, such as developing and executing test plans / scripts and resolving deviations or exceptions, for newly developed and/or enhanced PAM and Certification solutions.

+ Engage with customers and stakeholders to understand problems and opportunities.

+ Collaborate with development team to discuss the user stories, articulate the business value, and represent the interests of the business and customers.

+ Ensure key product artifacts remain evergreen with product enhancements.

+ Document new Privileged Access automation processes, workflows, and policies.

+ Document new connectors for applications, databases, and directories to automate PAM solution.

+ Drive planning process enhancement for team through use of Jira and related project planning tools

+ Facilitate scrums and coordination of team project activities.

What you'll need to succeed

+ Bachelor's degree in a Cybersecurity, Information Technology, or related field, such as Computer Science or Information Technology.

+ 5+ years of experience documenting and analyzing Identity Management requirements.

+ Understands how policies, systems and processes impacts requests/projects.

+ Fosters business knowledge and understanding among business systems analysts and project stakeholders.

+ Excellent communication skills (verbal and written), ability to influence without authority.

+ Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and cross-functional teams.

+ Ability to communicate technical concepts to a broad range of technical and non-technical staff.

+ Exceptional analytical and decision-making skills.

+ Ability to build relationships and operate within a collaborative team environment.

+ Experience / familiarity with:

+ Analyzing user groups, roles, and permissions

+ Application / platform onboarding, user provisioning and de-provisioning;

+ Single Sign On (Kerberos, SAML, OIDC/OAuth) technologies

+ Multi-factor authentication technologies

+ HR (e.g. Workday) as system of record

Ready to make a bigger impact? We look forward to reviewing your application.

For positions based in Jersey City, NJ, the base salary range is $96,000-$129,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2025 Benefits Summary .

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#Cybersecurity #Infosec

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected] .

Functional Area:

IT - Information Technology

AIG Employee Services, Inc.