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The Department of Industrial Accidents (DIA) mission is to administer the Commonwealth's Workers' Compensation System and to provide prompt and fair compensation to victims of occupational injuries and illnesses, and to see that medical treatment to injured workers is provided in a timely manner while balancing the needs of employers to certain workers' compensation insurance costs. The Department of Industrial Accidents is seeking an Administrative Secretary to serve as the liaison between the Impartial Scheduling Unit and its internal and external customers and to ensure effective operations and compliance with Dispute Resolutions’ policies and procedures. *Duties include but are not limited to:* * Responsible for accurately entering all Form 121 (Appeal of Conference Order) into CMS. * Enters payment information for Appeals into CMS and verifies accuracy on Report 460 (Checks Received for Appeal for Hearing). * Responsible for scheduling all exams, second exams and S. 8(4) exams. * Provides technical assistance to the Administrative Judges, Attorneys, Impartial Physicians, Employees and to the public to ensure compliance with agency laws regarding S.11A, S.8(4) and S.36. * Accurately prepare and review vouchers for entry into CMS. * Process all refunds, missed appointments and late report letters. * Responsible for returning all second checks and rejected checks with appropriate system generated letter. * Import all correspondence between internal and external parties into DMS. * Receive and distribute incoming mail to appropriate individuals. * Identify and refer inaccurate data in CMS, DMS, on reports and Agency forms to unit’s Manager/Supervisor * Responsible for all scanning into DMS and ensuring complete accuracy in CMS. * Responsible for notifying all case parties of scanned Impartial Reports in DMS. * Responsible for ensuring all medical packets are scanned into DMS prior to scheduled exam. * Research and resolve all internal and external inquiries regarding DMS. * Provide training and assistance to new unit hires. *First consideration will be given to those applicants that apply within the first 14 days.* Applicants must have a high school diploma or equivalent and (A) at least three (3) years of full-time, or equivalent part-time, experience in clerical or secretarial work or (B) any equivalent combination of the required experience and substitutions below. *Substitution: * *I.*An associate's degree or higher may be substituted for two (2) years of the required experience. _*Comprehensive Benefits*_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.* The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. **Job:** **Administrative Services* **Organization:** **Department of Workforce Development* **Title:** *Administrative Secretary I* **Location:** *Massachusetts-Boston-2 Avenue De Lafayette* **Requisition ID:** *250001U7*