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Overview

Summary

Provides employee assistance services to client companies and their employees/dependents by following accepted employee assistance program standards to satisfy client needs and meet program standards. Under the direct supervision of the Director of the Employee Assistance Program. Responsible for 1 shift, 8 hours/day, 5 days/week emergency rotation as assigned. Incumbents are subject to overtime and callback as required by BMHCS. Performs other duties as assigned.

Responsibilities

Provides guidance and support to employees and dependents by assessing their personal needs to facilitate problem resolution.

+ Provides support to client company managers and supervisors by assessing their needs to satisfactorily meet their requests and service expectations.

+ Provides on-site events for client companies by responding to their requests to deliver expected programs and presentations and creating opportunities to increase utilization.

+ Maintains a case management system on all clients contacted by following established program policies and procedures to assure a continuity of care service.

+ Participates in the development of program policies and procedures by contributing ideas and actions to promote improved EAP product and services.

+ Completes assigned goals.

Requirements, Preferences and Experience

Education

Minimum: Master's degree in mental health, counseling, social work or addiction related field.

Experience

Preferred: Five years experience in mental health / addiction treatment field in the Memphis, TN area. Experience in mental health education and public speaking preferred.

Minimum: Three years experience in mental health/addiction treatment field in the Memphis, Tennessee area.

Licensed Clinician Social Worker (LCSW) or Licensed Professional Counselor (LPC)

Special Skills

Preferred: Substance Abuse Professional designation. Critical Incident Stress Debriefing certificate.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry?healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

+ Competitive salaries

+ Paid vacation/time off

+ Continuing education opportunities

+ Generous retirement plan

+ Health insurance, including dental and vision

+ Sick leave

+ Service awards

+ Free parking

+ Short-term disability

+ Life insurance

+ Health care and dependent care spending accounts

+ Education assistance/continuing education

+ Employee referral program

Job Summary:

Position: 2139 - EAP Counselor

Facility: BMHSI - Baptist Memorial Health Services, Inc.

Department: AC Concern BMHSI Metro

Category: Social Services

Type: Non Clinical

Work Type: Full Time

Work Schedule: Days

Located in the Memphis metro area

REQNUMBER: 26797