"Alerted.org

Systems Administrator - Local Installer (TS/SCI w/ Polygraph)

FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755)

Description

About us:

COMSO, Inc. is a powerhouse when it comes to empowering federal government stakeholders to fulfill their mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and remain a recognized woman owned small business, operating in several states including Maryland, Georgia, Hawaii, Texas, and Alaska. We are honored to be recognized as a Top Workplace for seven years running by the Baltimore Sun Media Group.

Currently, we are seeking aLocal Installer/Systems Administrator IIto join our Team!

TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION.

Description:

We are seeking a highly skilled and detail-oriented IT Systems Administrator to provide comprehensive IT support, including implementation, troubleshooting, and maintenance of IT systems across multiple site locations. The ideal candidate will have experience in system administration, network configuration, user support, and IT operations, ensuring smooth and efficient performance for local and off-site facilities

Shall possess the following capabilities:

System Implementation, Troubleshooting & Maintenance:

+ Provide support for the implementation, troubleshooting, and maintenance of IT systems.

+ Manage the daily activities of configuration and operation of IT systems to optimize performance.

+ Perform system capacity analysis, resource utilization optimization, and system performance enhancements.

+ Provide in-depth experience in troubleshooting IT systems and delivering detailed analysis and feedback to agency management and internal customers for escalated tickets.

Help Desk & Technical Support:

+ Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of issues.

+ Provide assistance to users in accessing and using IT systems.

+ Support IT systems, including daily operations, monitoring, and troubleshooting of client/server/storage/network devices and mobile devices.

+ Provide support for the escalation and communication of status to agency management and internal customers.

+ Provide support for dispatch system and hardware problems, ensuring continued involvement in the resolution process.

Hardware Deployment & Replacement::

+ Initiate and complete the replacement of phones and thin clients across multiple site locations.

+ Manage the imaging, deployment, replacement, and troubleshooting of computer systems and phones across different networks.

System Administration & Network Management:

+ Configure and manage UNIX and Windows operating systems, including installation, troubleshooting, and maintenance of system integrity.

+ Implement operating system enhancements to improve reliability and performance.

+ Perform system administration tasks, including creating and deleting computer accounts in Active Directory (AD), assigning and updating IP addresses within DHCP, and managing system entries in SCCM during deployments and workstation replacements.

+ Conduct network surveys prior to equipment installation across multiple networks.

Technical Support & Configuration:

+ Complete the configuration and installation of Video Teleconferencing (VTC) systems.

+ Provide training support to personnel during scheduled deployments.

+ Inventory & Compliance Management:

+ Provide updates to ISSOs and property managers regarding managed equipment assignments and transfers.

Stakeholder Communication:

+ Maintain clear and consistent communication with customers and project managers to ensure task accuracy and completeness.

Education & Experience:

+ Technical Bachelors degree & 10 years of Systems Administration experience

+ No degree & 15 years of Systems Administration experience

+ CompTIA Security+ Certification is aMUST

Clearance Requirements:

+ TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION

Benefits:Medical, Dental, Vision, 401K (vested immediately), FSA, LTD/ STD, Paternal Leave, PTO, Federal Holidays to include Birthday, a 2-week Sabbatical, and Emergency Facility Closure Days.

COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.