• Usher/Ticket Taker

    ASM Global (Kent, WA)


    Job Title: Usher/Ticket Taker

     

    Department: Operations

     

    Reports To: Director of Event / Director of Operations

     

    FLSA Status: Hourly/ Non-Exempt

     

    Pay Rate: $17.22

    SUMMARY:

    Under supervision of the Director of Event & Director of Operations, responsible for directing and guiding guests to appropriate seat location, handle any questions/comments/suggestions from guests and communicate facility amenities.

    MAJOR RESPONSIBILITIES:

    + Responsible for scanning guest’s tickets as they enter the building.

    + Direct guests to seats listed on their tickets.

    + Respond to any guest incidents including, but not limited to, fights, injuries and illnesses.

    + Communicate facility amenities to guests as needed and requested.

    + Provide excellent customer service by remaining calm and courteous.

    + Help with lost children or guests find their party.

    + Log all required information on appropriate forms, including but not limited to, incident reports and lost and found log.

    KNOWLEDGE, SKILLS, ABILITIES:

    + On-the-job training provided.

    + HS diploma preferred.

    + Must be able to stand, walk and climb stairs for duration of shift. Shifts generally last 6-8 hours.

    + May be exposed to adverse weather conditions.

    + Must be able to work nights, weekends, and holidays as well as during normal business hours.

    + Must be able to multi-task and work well under pressure in a fast-paced environment.

     

    Employees are eligible to join our 401K after 1 year and 1000 hours of service. Holidays worked are paid at time and a half. Sick Time is accrued at 1 hour for every 30 worked and can be used in 2-hour increments or more. Employees (and family) will be eligible for Medical, Dental & Vision benefits when completing 1560 hours in a 365-day time frame.

    TO APPLY:

    Applications can be found at www.accessoshowarecenter.com/venue/employment (http://www.accessoshowarecenter.com/venue/employment).

     

    Kate Anderson – HR Designee

     

    accesso ShoWare Center

     

    625 W. James St

     

    Kent, WA 98032

     

    Fax No. (253) 856-6713

     

    EMAIL: [email protected]

     

    Applicants that need reasonable accommodations to complete the application process may contact- 253-856-6706.

     

    ASM Global is an Equal Opportunity Employer/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.