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Description

Take the next step in your leadership career with the Santa Monica Family Health Center, an outpatient primary and specialty care clinic! We are seeking a dedicated Practice Manager to drive excellence in patient care and service.

As Practice Manager, you'll play a pivotal role in ensuring smooth clinic workflows, exceptional patient care, and effective business operations. You will work hand-in-hand with the Clinic Director to ensure high quality support services are provided to physicians and patients, and productive patient-physician-facility relationships.

+ Lead and mentor front and back office teams, and administrative support staff

+ Oversee patient access, care coordination, and clear communication pathways

+ Manage physician, resident, and fellow schedules

+ Provide empathetic solutions to patient concerns, enhancing their overall experience

+ Drive financial performance through effective budget management and revenue cycle processes

+ Ensure compliance with quality and safety standards, delivering excellence in care

+ Oversee facilities management, equipment maintenance, and inventory control

+ Lead recruitment, training, performance evaluations, and staff development

Ready to lead the way? This is your opportunity to make a meaningful impact in a leadership role within a world-renowned organization.

Salary Range: $32.95-$67.53 HourlyQualifications

Required:

+ Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.

+ Working knowledge of medical terminology.

+ Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.

+ Working knowledge of major medical insurance plans.

+ Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.

+ Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.

+ Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.

+ Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.

+ Ability to work occasional weekends or evenings as required.

Preferred:

+ Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.

+ Working knowledge of the CareConnect system.

+ Accounting skills to plan, prepare and analyze revenue and expense budgets.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.