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Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

We are seeking a Systems Administrator to join our team onsite in Omaha, Nebraska, 5 days per week. This role involves managing, maintaining, and optimizing our diverse IT infrastructure, requiring a blend of technical expertise, problem-solving skills, and effective collaboration with both internal and external stakeholders.

Key Responsibilities:

* Operating System Management: Install, patch, and upgrade operating systems, including cloud resources, ensuring seamless functionality and security.

* System Technology Support: Serve as a technical authority in systems technology, providing guidance on virtual hardware and cloud capabilities.

* Troubleshooting and Resolution: Analyze, diagnose, and resolve complex system hardware, software, and networking issues, maintaining optimal performance.

* Performance Monitoring and Optimization: Continuously monitor system response times, assess user satisfaction levels, and propose improvements to enhance user experience and system efficiency.

* Vendor and Stakeholder Collaboration: Engage with vendors, Government entities, and technical staff to facilitate system implementation, optimization, and ongoing management.

* Build, Configuration, Testing, and Documentation: Guide or perform build, configuration, testing, and documentation tasks related to enterprise system resources, ensuring standardization and best practices.

* Outage Management: Support Authorized Service Interruptions (ASIs) and other system outages, working diligently to minimize disruption and expedite resolution.

* Innovative Problem Solving: Tackle assignments requiring creativity and innovation to determine the most effective approaches to complex challenges.

* Methodology Development and Solution Presentation: Exercise creative freedom in developing methodologies and confidently presenting solutions to problems, driving continuous improvement within the IT landscape.

The ideal candidate will have:

* Extensive experience as a Systems Administrator, with a strong background in operating system management and troubleshooting.

* Proficiency in cloud technologies, including AWS, Azure, or Google Cloud, with experience in cloud resource management.

* Demonstrated expertise in virtualization, networking, and system administration.

* Proven track record in performance monitoring, capacity planning, and system optimization.

* Strong communication and interpersonal skills, with experience in liaising with vendors, Government entities, and technical staff.

* Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree preferred.

Required technical and professional expertise

System Administration: Strong experience in managing, configuring, and maintaining server and desktop environments, including operating system administration.

Networking: Proficiency in designing, implementing, and troubleshooting network architectures, including local area networks (LANs), wide area networks (WANs), and virtual private networks (VPNs).

Operating Systems: Expertise in managing and supporting various operating systems, such as Windows Server, Linux distributions, and macOS.

Certifications:

8140 Certification: Level 451 - Basic certification is required.

IT Infrastructure: A+ certification or CompTIA Network+ certification.

Alternatively, an applicable degree from an ABET-accredited institution or a CAE-designated program may be considered in lieu of specific certifications.

Active Top Secret SCI Clearance: Due to the nature of the role, candidates must possess or be eligible for a Top Secret SCI (Sensitive Compartmented Information) clearance.

Preferred technical and professional experience

Collaboration and Communication: Strong collaboration and communication skills to work effectively with data scientists, data analysts, and other stakeholders.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.