• Event Staff

    ASM Global (Alexandria, LA)


    Event Staff are responsible for providing excellent guest service for Rapides Parish Coliseum events. The applicant should be a self-starter who is able to operate under minimal supervision to a ct as a ticket scanner, bag checker, crowd manager, or in any other related area when assigned.

     

    + Greet guests with a smile as they enter the Rapides Parish Coliseum,

    + Scan tickets and ensure all guests have a proper ticket/credential.

    + Provide guests with friendly and accurate directions.

    + Check tickets for guests attempting to access their section and assist them in locating their seat.

    + Direct guests to other services around the facility, including restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Coordinator.

    + Responsible for maintaining a fun, friendly, and safe environment in assigned sections.

    + Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure.

    + Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees.

    + Follow all operating policies and procedures at all times.

    + Perform searches of bags to eliminate restricted and unauthorized items.

    + Be dependable and able to work scheduled shifts, extended or irregular hours including nights, weekends, and holidays as needed.

    + Assist guests with answering any event or facility related questions.

    + Assist with last minute pre-event needs, such as setting-up, decorating, finding materials, etc.

    + Provide special accommodations for wheelchairs and other disabled patrons, senior citizens, students and groups.

    + Act as a parking attendant, watching over lot to ensure security.

    + Assist guests with answering any event or facility related questions.

    + Forward complaints to supervisor or Event Coordinator as applicable.

    + Keep aisles, concourses, and stairs clear of guests while event is in progress.

    + Report suspicious activities and persons

    + Watch for irregularities, such as security breaches at credential checkpoints, recognize facility and safety hazards, respond to emergency situations and help prepare building for opening.

    + At least 18 years of age.

    + Must have the ability to read, write and understand English in a working environment.

    + Friendly, outgoing personality.

    + Ability to take direction well and work well with others.

    + Must maintain a neat, well-groomed appearance that conveys professionalism at all times.

    + Other duties as assigned.