"Alerted.org

**Req Number** 154504

Job Description

The HR Leader Support Center provides streamlined support and resources tailored to the unique needs of People Leaders. Responsible for conducting the initial intake of leader inquiries that come in through centralized channels e.g. email, phone and partnering with the Leader Support Center Partner for timely and effective resolution.

Job Responsibility

"1.Serve as the primary point of contact and advocate for people leaders in navigating HR processes, policies, and systems. 2.Monitors the Leader Support Center various intake points including centralized email, phone, myExperience, SR ticket, etc. 3.Logs and triages all inquiries ensuring appropriate assignment to a Leader Support Center Partner. 4.Monitors inquiry volume and provides float support to Leader Support Center Partners as needed. 5.Support people leaders in utilizing HR tools, resources, and self-service options effectively to meet their HR needs. 6.Participate in Leader Support Center initiatives or special projects, as needed. 7.With general guidance, responsible for working on assignments of limited to moderate complexity. 8.Decisions may be guided by precedent, previous experience, and known professional guidelines and compliance requirements. Often required to interpret policies, standards, requirements, and approaches to meet work objectives. 9.Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions."

Job Qualification

+ Bachelor's degree in Human Resources, Business Administration, or related field required or equivalent combination of education and related experience.

+ 1-3 years of prior technical experience preferred

Preferred Skills

+ Basic Excel knowledge (Pivot Tables).

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $64,350-$75,012/year

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.