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Overview

Specialist-Registration

Job Code 20705

FLSA Status

Job Family PT FINANCE

Job Summary

This position focuses on patient access as the beginning of the revenue cycle for the BMG clinics including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with clinic and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization.

Job Responsibilities

+ Provides and coordinates registration support for the clinical staff and management team.

+ Provide guidance and development for Baptist One Care and Baptist Medical Group staff for best practices related to appointment scheduling, registration, and front desk workflows.

+ Maintains a technical aptitude to conduct Baptist One Care system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities.

+ Provides Baptist One Care training for BMG registration and scheduling new hires.

+ Performs other duties as assigned.

Specifications Experience Description Minimum Required Preferred/Desired One (1) plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems. Two (2) plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems.

Education Description Minimum Required Preferred/Desired Associates degree or equivalent in healthcare of business related field preferred, or equilvant combination of education and experience.

Training Description Minimum Required Preferred/Desired Proficiency in EPIC practice management.

Special Skills Description Minimum Required Preferred/Desired Ability to use word processing, spreadsheet, internet, order processing, practice managment, scheduling, patient regristration and charge entry. Ability to work collaboratively with providers and staff to create a team oriented environment. Proven track record in presentations and education of staff and providers.

Licensure Description Minimum Required Preferred/Desired

Reporting Relationships

Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager. Reporting Relationships No

Work Environment Functional Demands Label Short Description Full Description Sedentary Very light energy level Lift 10lbs. box overhead. Lift and carry 15lbs. Push/pull 20lbs. cart Light Moderate energy level Lift and carry 25-35lbs. Push/pull 50-100lbs. (ie. empty bed, stretcher) Medium High energy level Lift and carry 40-50lbs. Push/pull +/- 150-200lbs. (Patient on bed, stretcher) Lateral transfer 150-200lbs. (ie. Patient) Heavy Very high energy level Lift over 50lbs. Carry 80lbs. a distance of 30 feet. Push/pull > 200lbs. (ie. Patient on bed, stretcher). Lateral transfer or max assist sit to stand transfer.

Functional Demands Rating Sedentary

Activity Level Throughout Workday Physical Activity Requirements - Sitting Continuous

Physical Activity Requirements - Standing Occasional

Physical Activity Requirements - Walking Occasional

Physical Activity Requirements - Climbing (e.g., stairs or ladders) Occasional

Physical Activity Requirements - Carry objects Occasional

Physical Activity Requirements - Push/Pull

Physical Activity Requirements - Twisting

Physical Activity Requirements - Bending

Physical Activity Requirements - Reaching Forward Occasional

Physical Activity Requirements - Reaching Overhead Occasional

Physical Activity Requirements - Squat/Kneel/Crawl Occasional

Physical Activity Requirements - Wrist position deviation Occasional

Physical Activity Requirements - Pinching/fine motor activities Occasional

Physical Activity Requirements - Keyboard use/repetitive motion Occasional

Physical Activity Requirements - Taste or smell

Physical Activity Requirements - Talk or hear

Sensory Requirements Color Discrimination Near Vision Far Vision Depth Perception Hearing Yes Accurate Accurate Minimal Minimal

Environmental Requirements - Blood-Borne Pathogens Not Anticipated

Environmental Requirements - Chemical Not Anticipated

Environmental Requirements - Airborne Communicable Diseases Not Anticipated

Environmental Requirements - Extreme Temperatures Not Anticipated

Environmental Requirements - Radiation Not Anticipated

Environmental Requirements - Uneven Surfaces or Elevations Not Anticipated

Environmental Requirements - Extreme Noise Levels Not Anticipated

Environmental Requirements - Dust/Particular Matter Not Anticipated

Environmental Requirements - Other

REQNUMBER: 30784