• Service Dispatcher

    Facility Solutions Group, Inc. (Manalapan, NJ)


    Service Dispatcher

    Job Details

    Level

     

    Entry

    Job Location

    14 New Jersey - Manalapan, NJ

     

    Secondary Job Location(s)

     

    Undisclosed

     

    Remote Type

    N/A

    Position Type

    Full Time

    Education Level

    High School

     

    Salary Range

     

    $50000.00 - $60000.00 Salary/year

     

    Travel Percentage

     

    None

     

    Job Shift

     

    Day

     

    Job Category

     

    Admin - Clerical

    Description

    Facility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support by contributing to the quality of life of all employees.

     

    As one of the nation’s largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions is expanding their staff and seeking a Service Dispatcher to join the New Jersey team.

    Job Description

    As a Service Dispatcher you will examine and analyze work order requests from customers and schedule the appropriate field technician, relaying important information such as contact person, and service to be rendered or article to be repaired. The ideal candidate will possess a high level of professional customer service, be extremely organized, experience in scheduling and be comfortable working in Excel and Word.

     

    A Service Dispatcher will:

    + Prepare work order and distributes to field technicians.

    + Schedule service call and dispatches field technicians.

    + Keep record of service calls and work orders.

    + Update and maintain service management system with complete notes and current status.

    + Audit and close completed work orders

    Qualifications

    The ideal candidate will satisfy the following requirements and qualifications:

    + High School Diploma or General Education Degree

    + One year experience in scheduling/dispatching

    + Valid driver’s license

    + Ability to multitask while staying organized

    + Strong verbal and written communications skills

    + Positive customer service skills

    + Experience in lighting and electrical a plus!

    Benefits

    + Stable employment

    + 401K Program with matching

    + Medical, Dental and Life benefits

    + Advancement opportunities for outstanding performers

     

    To see more about FSG's culture, click the following link: http://subspla.sh/1lemcgO