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Position: IT Category Manager

Job Description:

The Category Manager is responsible for developing and executing Forward Air’s procurement strategy across the IT and Technology category. This includes the procurement lifecycle including vendor discovery, vetting, negotiations, contracting, onboarding, performance management, and issue resolution. The Category Manager will be the Company’s expert in IT and Technology procurement requirements, the marketplace, including in-depth knowledge of existing and emerging vendors. The diligence and expertise provided by the Category Manager benefits the Forward Air enterprise as we develop and maintain market-leading service capabilities.

Core Responsibilities and Duties:

+ Analyze IT and Technology market dynamics and company needs

+ Supplier discovery and vetting

+ Develop and maintain a comprehensive IT and Technology landscape that includes vendor capabilities, services, assets, pricing structures, and other key characteristics needed for solution design or Commercial discussions

+ Develop and execute sourcing strategy for individual initiatives

+ Develop and manage an IT and Technology spend cube with pertinent details on Company’s spend and savings opportunities by market and vendor

+ RFQ, select, negotiate, and contract with IT and Technology suppliers

+ Manage IT and Technology supplier performance and relationships, including score carding and QBRs

+ Liaison with stakeholders across the Forward Air enterprise

+ Act as Point-of-Contact (POC) in a large station-based business environment

+ Follow up with key stakeholders to ensure procurement activities are carried out effectively

+ Project management and reporting

+ Drive Speed / Flexibility

+ Create and establish new processes to support business

Qualifications:

+ Bachelor’s Degree or equivalent work history

+ 3+ Years related experience

+ Experience in logistics, transportation, supply chain industries preferred

Forward Air is an Equal Opportunity Employer.

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About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication

About the Team