• Turndown Attendant

    Marriott (Omaha, NE)


    Additional Information

    **Job Number** 25061592

    **Job Category** Housekeeping & Laundry

    **Location** The Farnam Autograph Collection, 1299 Farnam Street, Omaha, Nebraska, United States, 68102VIEW ON MAP (https://www.google.com/maps?q=The%20Farnam%20Autograph%20Collection%2C%201299%20Farnam%20Street%2C%20Omaha%2C%20Nebraska%2C%20United%20States%2C%2068102)

    **Schedule** Full Time

    **Located Remotely?** N

    **Position Type** Non-Management

    **Additional Information:** This hotel is owned and operated by an independent franchisee, The Farnam, Autograph Collection (Greenwood Hospitality/Hotel Equities LLC), The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

     

    The Turndown attendant will clean, stock, and provide turndown service for guest rooms to ensure cleanliness and guest satisfaction while caring enough to do it well by adhering to our standards. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

     

    Excellent customer service skills

     

    Provide turndown service by partially turning the side facing the door replenishing amenities, linens, and supplies.

     

    Wipe down the tub and sink area.

     

    Sign for room keys and restock cart.

     

    Visually inspect the room for cleanliness and appearance of the room.

     

    Strip and make beds, change linens.

     

    Dust all furniture thoroughly.

     

    Vacuum entire room and empty trash.

     

    All lost and found articles must be turned in to the supervisor or the Director of Housekeeping.

     

    Clocking in and out accurately is required as per company policies.

     

    Respond in a timely manner to guest requests for items and/or other information.

     

    Other duties as assigned by supervisor

    This job requires the ability to perform the following:

    Respond to any reasonable task as assigned by manager.

     

    Aid guests in locating other areas of the hotel (walk them to destination if possible).

     

    Familiarity with parking validation procedures.

     

    Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.

     

    Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.

     

    Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

     

    Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

     

    Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

    Other:

    Being passionate about people and service.

     

    Strong communication skills are essential when interacting with guests and employees.

     

    Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

     

    Basic math skills are used frequently when handling cash or credit.

     

    Problem-solving, reasoning, motivating, and training abilities are often used.

     

    Have the ability to work a flexible schedule including nights, weekends and/or holidays.

     

    Team Driven and Values Based Culture

     

    Medical/Dental/Vision

     

    Vacation & Holiday Pay

     

    Same-day pay available

     

    Employee Assistance Program

     

    Career Growth Opportunities/ Manager Training Program

     

    Reduced Room Rates throughout the portfolio

     

    Third Party Perks (Movie Tickets, Attractions, Other)

     

    401(k)

     

    Employee assistance program

     

    Employee discount

     

    Life insurance

     

    Referral program

     

    _This company is an equal opportunity employer._

     

    frnch1

     

    The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.