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About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Job title:  Event & Customer Engagement Marketing Specialist (II)

Grade: 9

About the Position:

The Event & Customer Engagement Marketing Specialist (II) will support the Customer Experience Center (CEC) on the Atlanta campus. Th is role will join the grow ing global events team responsible for producing seamless, impactful experiences such as customer engagements, conferences , networking events, trade shows, and internal events , with a specific focus on customer, prospect, partner and VIP guest visit s to campus for executive meetings and product demonstrations . The role involves managing customer experience center coordination, communication and reporting for the global events team.

The Event & Customer Engagement Marketing Specialist will provide logistical support and lia i se with internal teams a nd vendors to ensure smooth planning and execution of all programs . This includes operat ing team initiatives such as digital signage across campus, product demonstrations , and support ing th e customer reference program . The ideal candidate is highly motivated, extremely organized, thinks strategically , and has proven experience managing meetings and caring for customers. The p rofessional background should be event-industry focused with interest and experience in operations and/or content management.

Key Responsibilities :

+ Deliver white glove service for visiting customers, prospects, partners and VIP guests

+ Drive multiple projects forward simultaneously

+ Organize and support meetings and functions with other global events team members, ensuring event elements are well - ordered and the planning team stays on schedule

+ Provide strategic guidance and best practices to internal teams to ensure s eamless , successful experiences from initial stages through execution

+ Manage logistics , including but not limited to:

+ Space and site selection

+ Programming and agenda consultation

+ Speaker and presenter management

+ Creative and content development

+ Budget maintenance

+ O nsite coordination ( product demonstrations, security, food and beverage, signage, etc. )

+ Conduct thorough post-event evaluations to assess success metrics and identify areas for improvement

+ Gather feedback from clients, attendees, and stakeholders to enhance future events and services

+ Manage event communications using various marketing email communication tools, including Cvent , Marketo , and MS Suite

+ Drive budget development, management, tracking and reconciliation

+ Work closely with product, product marketing, sales and enablement teams to validate meeting strategy and content

+ Proactively manage meeting requests, project timelines, weekly reports to leadership by maintain ing accurate event data through Cvent

+ Support and promote customer reference program , including maintaining a database for identifying and tracking reference opportunities

+ Clearly articulate NCR Voyix’s brand vision internally and with third-party production vendors to create best-in-class experiences that enhance customer satisfaction and drive sales

+ Inventory management

You are:

+ C onfident and personable with a strong ability to work as part of a team, demonstrate initiative, and solve problems independently

+ Detail-oriented with e xemplary communication skills , provid ing an exceptional level of service to internal and external stakeholders

+ P assion ate about working in a lean, fast-paced organization, with a desire to own and refine processes

+ Highly organized , able to meet tight deadlines and possess an energetic and can-do attitude with the abili ty to rally teams around an initiative

+ F lexible and able to support logistic s for hosted visits

Required Qualifications:

+ Bachelor’s degree, preferably in business, marketing, advertising, communications, or other related fields.

+ 2- 4 years of relevant experience , ideally managing or supporting a customer experience center

+ Strong interpersonal skills with ability to communicate with all levels of employees, customers, and supplier s

+ Experience working in a cross-functional capacity within a dynamic, rapidly changing environment

+ A project management expert who effortlessly juggles multiple priorities and hits deadlines

+ Passion for high - quality work and excellent attention to detail

+ Strong ability to work as part of a team, demonstrate initiative, and solve problems independently

+ Excellent communication skills, both written and oral

+ Proficient in Microsoft Suite

+ Experience with the Cvent platform

+ Willingness to travel and work weekends, holidays and nonstandard hours

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

•When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Help us run the world's top brands.

At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.