"Alerted.org

Supervisor, Patient Accounts - CHME/Intake

Job Ref

2501277

Category

Professional & Business Support

Job Family

Remote / Work from Home / Virtual

Department

HME-Operations

Schedule

Full-time

Facility

Home Health Fishers

9894 E 121st Street

Fishers,IN46038

United States

Shift

Day Job

Hours

8:00am - 5:00pm, Monday - Friday, with an on-call rotation

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Supervisor of Patient Accounts for Community Home Medical Equipment (CHME) will manage daily operations of the registration/intake and qualification team. This role is responsible for overlooking the team’s productivity, collaborating with various network leaders, handling escalations, assisting staff members with training, scheduling, and processing time off requests, along with other duties assigned. The Supervisor of Patient Accounts will work in a fast-paced work environment to meet department goals and initiatives.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others in a team setting, have excellent communication and organizational skills, and a positive attitude toward problem-solving.

+ High School Diploma or GED equivalent required.

+ Four (4) years of recent experience in a Revenue Cycle environment, preferably with Home Medical Equipment (HME) with a working knowledge of billing requirements and reimbursement.

+ Previous supervisory experience in a customer service setting strongly preferred.

+ Previous leadership experience in Durable Medical Equipment/Home Medical Equipment (DME/HME) strongly preferred.

+ Knowledge of medical/insurance billing, payors and plans preferred.

+ Electronic Medical Record (EMR) experience in Brightree and/or Epic strongly preferred.

+ Ability to lead and supervise.

+ Proficiency in Microsoft Office products such as Outlook, Excel, Word, etc.

+ This position will participate in an on-call rotation.

+ This position will be a hybrid role if you reside within central Indiana. Hybrid expectations include in-person meetings and as needed per business needs.

+ This position will allow the flexibility to work remotely if you reside outside of Indiana. Community caregivers performing work remotely are permitted to live in the following states: Indiana, Illinois, Ohio, Michigan, Kentucky, Florida, and Texas. Caregivers are not allowed to perform work remotely outside of the above states. Applicants from other states may apply; however, if hired, they will be required to relocate to one of the above states within 60 days of their employment date.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Caring people apply here.

Community Health Network complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Community Health Network does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.