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Lawrence General Hospital is offering up to a $1,000 sign-on bonus for the Patient Access Representative.

As the Patient Access Representative, you will perform all tasks related to pre-registration and registration of patients in an efficient, accurate and professional manner to ensure that the patient, physician and hospital needs are met.

Duties and Responsibilities:

+ Perform accurate registration and insurance verification, ensuring collection of all critical data elements necessary for proper patient identification for registration and billing.

+ Communicate in a professional, positive and respectful manner with patients and offices and provide consistent, excellent customer service in a variety of situations.

+ Complies with point-of-service cash collection, balancing, batching, and depositing in accordance with hospital policies.

+ Review error reports are provided and correct errors before the end of the shift.

+ Manage all incoming calls into the department and distribute them as necessary.

+ Complete other duties as assigned.

Required:

+ High School diploma

+ Computer and typing experience

+ Customer service skills

Preferred:

+ Prior experience working directly with the public in a healthcare patient access environment.

+ Prior knowledge of third-party insurance and medical terminology.

+ English/Spanish bilingual is preferred.

Bilingual English-Spanish highly encouraged to apply

Flexible schedules available! Additional pay differential for nights and weekends!