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BLS, a leader in the ground transportation industry across the USA is seeking to hire Reservation Agents to be based at our Operations Center in FAYETTEVILLE, GA 30214 . Our history dates to 1975 and it’s truly amazing but it’s our future that excites us most!

Available Shifts:

+ Evening

+ Graveyard

Responsibilities include:

+ Processing reservations that are booked via phone call, email, online, and other systems.

+ Assisting clients in the planning and coordination of their ground transportation needs.

+ Working with Coworkers, Managers and Drivers to resolve issues as they arise.

The ideal applicant will possess the following knowledge, skills and abilities:

+ Ability to be patient while working with clients.

+ Ability to multi-task (example: entering data while talking on the phone).

+ Excellent verbal, written and listening communication skills.

+ Ability to build rapport with customers over the phone.

+ Strong data entry skills with an eye for details.

+ Call center (inbound or outbound) and / or retail customer service experience.

Employee Benefits and Perks (eligibility requirements must be met)

+ Paid Vacation

+ Paid Sick Days

+ Medial Insurance Dental Insurance

+ 401(k)

+ Voluntary Benefits including

+ Accident Insurance

+ Critical Illness / Cancer Insurance

+ Life Insurance

+ Excellent Career Advancement Opportunities

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