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Job Description

Schedules patients for procedures and surgery and advises patients of surgical and financial preoperative requirements. Coordinates and schedules appointments for surgeries and procedures at the clinic, ambulatory surgery center or hospital.

COMPANY DESCRIPTION

Duke LifePoint Healthcare is a joint venture of Duke University Health System, one of the country’s leading academic health systems, and LifePoint Health, a leading healthcare company dedicated to Making Communities Healthier. These two forces joined because of the shared interest in collaborating with hospitals, healthcare providers and patients to bring high quality, innovative healthcare services to communities. Duke LifePoint combines Duke’s unparalleled expertise in clinical excellence and quality care with LifePoint's extensive resources and knowledge and experience operating community hospitals and healthcare organizations.

Essential Functions

1. Coordinate and schedule surgeries and procedures and follow-up appointments as designated by physicians according to established policies and procedures.

2. Interact with patients’, physicians and other staff within the clinic and at outside facilities providing accurate, timely and responsive information.

3. Coordinate processes and timing as required to meet physician and facility requirements.

4. Coordinate arrangements for surgical assistants, special equipment, and surgical materials.

5. Schedule diagnostic therapy and other treatments as requested.

6. Obtain authorization for surgery from patient’s insurance company.

7. Provide patient with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.

8. Submit patient clinical and financial information to facility assuring appropriate medical records release, if needed.

9. Answer and screen telephone calls in a courteous manner, and record messages for physician and other personnel.

10. Obtain accurate information from patients and ensure all registration forms are complete.

11. Collect patient pre-payments as directed daily.

12. Provide information to patients regarding unpaid balances prior to procedure or surgery.

13. File records in appropriate sections of patient electronic or paper charts and keep patient charts in proper order.

14. Review financial and clinical paperwork to assure completion before the scheduled procedure or surgery date.

15. Maintain files and patient records in a confidential manner.

16. Perform other related duties as directed or assigned

Benefits - Wide range of benefits options!

* Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.

* HSA

* 401(K) retirement plan contributions

* Generous Paid Time Off

* Accident & Critical Illness Insurance

* Prescription Assistance with OptumRx

* Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.

* Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.

* Free travel and entertainment discount program to ensure you enjoy your time away from work.

* Vitality Employee Wellness Plan allows you to take up to 30% off of your bi-weekly health insurance premiums. You also accrue points which allows you to buy merchandise or gift cards at no cost to you.

Why join our team?

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!

Minimum Education

High school diploma or equivalent required

Minimum Work Experience

Minimum of two years of administrative assistant experience in a medical office, including experience with insurance preauthorization and patient collections.

**Job:** **Other*

**Organization:** **Frye Regional Physicians*

**Title:** *Surgery Scheduler- FryeCare Specialty *

**Location:** *NC-Hickory*

**Requisition ID:** *7469-10390*