• RAC Collections Agent

    Adecco US, Inc. (Arlington, TX)


    Job Opportunity: Collections Specialist

    **Location:** Onsite in Arlington, TX 76018

    **Duration:** 18-Month Temp-to-Hire Assignment

    **Shift:** Monday – Sunday, 8 AM – 9 PM (Flexible availability required)

    **Pay Rate:** $19/hr

    Primary Purpose:

    As a Collections Specialist, you will manage and collect delinquent accounts in a professional and timely manner, following standardized procedures. You’ll work closely with customers to resolve issues and negotiate payment arrangements.

    Key Responsibilities:

    + Meet collection targets by handling assigned accounts, making calls, and negotiating payments.

    + Determine the cause of delinquency and recommend the best course of action.

    + Accurately document all collection activities and communicate with branch lenders as needed.

    + Order updated credit reports, initiate skip tracing, and process deferrals as required.

    + Regularly update the collections supervisor on the status of problem accounts.

    Required Skills and Qualifications:

    + 6+ months of late-stage collections experience in Auto or Home.

    + Previous experience in customer service, collections, or sales.

    + High school diploma or equivalent.

    + Strong verbal and written communication skills.

    + Effective decision-making, problem-solving, and organizational abilities.

    + Proficiency in Microsoft Office applications (Outlook, Word, Excel, Access, PowerPoint).

    + Ability to work in a team environment and accommodate a flexible schedule, including overtime.

    Desired Skills:

    + Bilingual skills are a plus

    **Pay Details:** $19.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance