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Senior Family Support Specialist

Job Details

Job Location

Dutchess County Healthy Families - POUGHKEEPSIE, NY

Salary Range

$22.00 - $22.00 Hourly

Description

Under the direct supervision of the Program Director, the Senior Family Support Specialist is responsible for all Family Support Specialist (FSS) job duties as outlined in the FSS job description. Additional responsibilities include assisting with the training and mentoring of new workers, coordinating and supporting the work of the FSSs for the Healthy Families program, providing supervision to the FSSs and other staff as needed, coordinating parent groups and special projects, conducting home visits for the program, and assisting with office and supervisory coverage in the absence of other supervisory staff.

Provides transportation to and from visits and trainings with mileage reimbursement as per staff automobile policy; must have full access to vehicle during work hours.Provides orientation, training, supervision and support to assigned Family Support Specialists.Identifies training and professional development needs within the program, particularly for the enhancement of clinical and assessment techniques for ongoing work with families.Assists with supervision of interns or volunteers.Provides a minimum of 1.5 hours of protected individual supervision per week to assigned FSSs.Completes annual performance evaluations on all assigned personnel.Coordinates the program’s quality assurance activities according to the Quality Assurance Plan.Implements all required supervisor and FSS quality assurance activities for submission to the Program Director.Ensures participant families receive home visiting services during staff absences or vacancies.Knowledge of intervention in areas such as, but not limited to: domestic violence; substance abuse; mental health; family systems; and, child abuse and neglect reporting laws and appropriate follow-up.Assists with street and community outreach as needed.Assures that referrals are completed and collaborates internally and externally to ensure effective outreach strategies are implemented and participants are receiving appropriate services.Attends regional and statewide supervisory meetings and other relevant meetings as requested.Initiates consistent supportive dialogue with professional counterparts at other regional sites.Helps facilitate weekly or bi-weekly team meetings and huddles; participates in in-house and external committees as requested.Assists with daily oversight of staff assignments and tasks to assure office and program functioning.Works to assure ongoing implementation of activities related to community & family engagement and retention.When there are no supervisors available, assists with office coverage, contacts appropriate personnel during crises and assures appropriate and comprehensive follow-up, and confirms that all staff have called-in at the end of the day.Works with the site’s Family Resource Specialist and Family Support Specialists to assure optimal achievement of program objectives, utilizing the program’s data system.May conduct assessments as needed.Assists Directors with program reports, particularly as related to achievement of program performance targets and goals.Acts as a role model to the other staff as to the importance of working as a team, supporting supervisory decisions, and implementing policy.Performs other related duties as assigned or perform other duties when necessary in a timely manner.EDUCATION

Required

Preferred

High school diploma or equivalentX

Master’s Degree in Human Services or fields related to working with children and familiesOR

Bachelor’s Degree in Human Services or fields related to working with children and families with 3 years of relevant experience.*There may be circumstances when the most appropriate and best suited candidate for a supervisor role does not possess the required educational background identified in the HFA standard. HFA encourages hiring the individual who is the best fit for role

WORK EXPERIENCE

Required

Preferred

3 years of relevant experienceX

LICENSURE/CERTIFICATION

Required

Preferred

Valid Driver’s LicenseX

COMPUTER PROFICIENCY

Required

Preferred

Basic computer and internet navigational skillsX

Computer literacy with Windows-based operating systems and MS Office applications (Word, Excel, Outlook, PowerPoint)X

Familiarity with electronic health records (EHR) technology

LINGUISTIC SKILLS

Required

Preferred

Bi-lingual (Spanish/English)