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Payments Product Coordinator

Charlotte, North Carolina

Hybrid

Contract

$61.69/hr - $69.51/hr

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Payments Business Analyst in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 24 Months

Required Skills & Experience

+ Proven ability to facilitate meetings and create comprehensive and detailed meeting minutes

+ Proficiency in PowerPoint, and inherent attention to detail. for maintaining clear and professional presentation materials

+ Strong task management and organizational skills

+ Excellent follow-up capabilities to ensure task owners meet deadlines

+ Proficiency in reporting

+ Effective communication and interpersonal skills to liaise with stakeholders at all levels

+ Strong MS Office (higher than intermediate expertise in Excel, Word, and PowerPoint)

Desired Skills & Experience

+ Experience in project management, coordination or similar roles is beneficial

+ Familiarity with tools like JIRA, Confluence, or SharePoint is a plus

What You Will Be Doing

+ JIRA (Critical Responsibility)

+ Understanding the Jira process as outlined for the team, including best practices, capturing key reporting and query field values

+ Tracking Status in Jira for Features, Stories, Tasks an Issues using manual queries and reports

+ Documentation / Business Requirements Writing (Critical Responsibility)

+ Participating in key requirement discussions to understand the and note down Key decision, Action Items, Key Requirements and make notes during the meeting

+ Converting Meeting Notes into relevant requirement documentation working closely with Product Manager/Lead

+ Taking Initiative to Follow up with specific team on Open items, using chat, or setting up specific topic calls to get them to closure

+ Creating simple flowcharts based on the discussion around Ops Process or System processing requirements

+ Meeting Agenda Management

+ Collaborate with Product Leads and Subject Matter Experts to create detailed meeting agendas to ensure all critical topics are addressed

+ Facilitate agendas during calls, ensuring discussions remain on track and objectives are met

+ Work ahead of meetings to collaborate with resources, ensuring they provide updates and relevant materials prior to scheduled calls

+ Meeting Minutes

+ Accurately transcribe detailed meeting minutes, capturing key discussions, decisions, and action items with precision

+ Ensure minutes are documented and distributed promptly, serving as a single source of truth for meeting outcomes

+ Please note: Unfortunately transcribing from recordings is not possible

+ Task Follow-Up

+ Actively follow up with task owners to ensure timely progress and completion of assigned tasks

+ Identify and escalate blockers to appropriate stakeholders

+ Reporting

+ Maintain detailed PowerPoint and Excel reports on task progress, initiative status, and key milestones for both task-level and initiative-level tracking

+ Knowledge Base Management

+ Maintain a centralized repository of questions, decisions, and recurring topics for easy reference and continuity

+ Regularly update and curate the knowledge base to ensure relevance and accuracy

You will receive the following benefits:

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Rene Sadlier