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Job Description

BAE Systems is seeking aSelf-service and Service request management Engineerto join our team located at Fort Belvoir, Virginia supporting Enterprise Cloud Management Agency (ECMA) efforts to implement the architecture, required services, and facilitate adoption of Army Cloud (cARMY) services. The program provides Information Technology services and technical subject matter expertise (SME) to support overall strategy and migration to cARMY environment that currently includes Amazon Web Services and Microsoft Azure clouds at IL 2, 4, 5 and 6.

Maintains operation of multi-user computer systems, including coordination with network engineers. Duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software and allocate mass storage space. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery. Develops and monitors policies and standards related to the use of computing resources. Identify and develop enhancements to further improve tenant self-service capabilities on cARMY. Increase efficiency, and integration with existing ITSM/AESMP tools to provide a user friendly and improved user experience, in a standardized, repeatable construct to meet self-service requests by Army mission and IT customers. Once pre-production activities are completed and the new CSP is in production, the position shifts to operations & maintenance (O&M) support tasks.

Required Education, Experience, & Skills

+ Bachelor's Degree and 8 years of working experience, may substitute experience for education such as High School graduate with 10 years of experience; candidates with Armed Forces courses, extensive certification, and additional experience are highly encouraged to apply.

+ DoDM 8140.03 (former DoD 8570.01-M) Intermediate qualification (e.g. Security CA) within 6 months of starting position.

+ Must be located within 75 miles of ECMA at Ft. Belvoir, VA.

Preferred Education, Experience, & Skills

+ Bachelor's Degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science.

+ ITILv4 Foundation

Pay Information

Full-Time Salary Range: $130355 - $221603

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Self-service and Service request management Engineer

108963BR

EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression