• Guest Experience Expert - Overnight

    Marriott (Hyattsville, MD)


    **Additional Information** Overnight Shift

    **Job Number** 25062289

    **Job Category** Rooms & Guest Services Operations

    **Location** College Park Marriott Hotel & Conference Center, 3501 University Blvd East, Hyattsville, Maryland, United States, 20783VIEW ON MAP (https://www.google.com/maps?q=College%20Park%20Marriott%20Hotel%20%26%20Conference%20Center%2C%203501%20University%20Blvd%20East%2C%20Hyattsville%2C%20Maryland%2C%20United%20States%2C%2020783)

    **Schedule** Part Time

    **Located Remotely?** N

    **Position Type** Non-Management

    POSITION SUMMARY

    Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

     

    No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    Education: High school diploma or G.E.D. equivalent.

     

    Related Work Experience: No related work experience.

     

    Supervisory Experience: No supervisory experience.

     

    License or Certification: None

     

    The pay range for this position is $20.07 to $21.50 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

     

    _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

     

    Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.