• Patient Coordinator

    Urology Clinics of North Texas (Plano, TX)


    Patient Coordinator

    Job Details

    Job Location

     

    6124 West Parker Road, Suite 434, Plano TX 75093 - Plano, TX

    Description

    Urology Clinics of North Texas strives to provide highly positive medical outcomes, proven advanced technology and pharmaceuticals. We deliver care in locations convenient to patients throughout the Dallas, Collin, Rockwall, and Tarrant County areas.

     

    Urology Clinics of North Texas is currently seeking a Patient Coordinator to cover our Plano, TX location. The Patient Coordinator at check in is responsible for greeting the patient upon entrance to the office and checking the patient in for his/her appointment. The employee should be willing to assist the patient, co-workers, and physicians as needed.

    MAJOR JOB DUTIES AND RESPONSIBILITIES

    + Opens the office every morning (to include unlocking the doors, turning on the lights, starting up the computers, preparing paperwork)

    + Prepares AUA’s, New Patient, PQRI, and Medical History Forms.

    + Scans patient’s insurance card and driver’s license and uploads to the patients chart. If the Benefits Sheet states “Scan Card” the employee is to email the Insurance Verification Representative for that physician.

    + Responsible for having each patient review and sign his/her demographic sheet to ensure all information is up to date.

    + Responsible for collecting co-payments, balances and large amounts prior to patient being seen by physician.

    + Directs patient complaints or problems to the attention of the Front Desk Supervisor or Office Administrator.

    + Prints off charge tickets for the next day and ensures all data from billing spreadsheets are on the charge tickets.

    + Assists with check-out duties when necessary.

    + Ensures all cabinets are stocked with daily work items.

    + Performs other tasks and duties as may be added from time to time.

    + Performs special projects as assigned by the administrator, supervisor, or other members of management.

    + Maintains a basic understanding of urology-related conditions, diseases and procedures.

    + Utilizes good communication skills during interactions with patients and co-workers.

    + maintains lobby appearance is neat and organized.

    Qualifications

    ESSENTIAL SKILLS, BODIES OF KNOWLEDGE, AND ABILITIES THAT ARE REQUIRED FOR THE POSITION

    + Must have interpersonal skills as well as verbal and written communication skills necessary to communicate effectively with physicians, nurses, patients, co-workers, hospital staff and others.

    + Must maintain professional appearance and demeanor at all times.

    + Must have the ability to multitask and pay close attention to detail.

    + Must have the knowledge of medical office methods and procedures.

    + Must have basic computer skills and an understanding of the practice’s computer system. (EMR/PM/Scheduling)

    + Must have a High School Diploma or equivalent