• Patient Care Coordinator

    Robert Half Office Team (Naples, FL)


    Description

    Our client is looking for a Patient Care Coordinator in Naples, Florida. The Patient Care Coordinator will have strong communication and customer service skills both in person and via phone & knowledge of general office procedures.

    Essential Job Functions

    1. Greets patients as they arrive and manage appropriate standard wait times.

    2. Complete check-in and check-out tasks to include patient demographic verification insurance verification complete pre-authorizations and/or precertification of procedures and copy required documents.

    3. Collects co-payments co-insurance and deductibles and issues receipts.

    4. Manages cashier box and daily deposits according to company policies.

    5. Processes walk-in patients and visitors.

    6. Periodic disinfection/cleaning of lobby area.

    7. Answers phones and schedules appointments.

    8. Answer telephone calls re-direct calls as appropriate assist callers with questions or concerns and take messages as needed.

    9. Manages medical records maintains files/scans prepares for schedule.

    10. Ensures all correspondence is scanned and/or filed processes requests for medical records release and maintains appropriate logs etc.

    11. Establish and maintain effective working relationships with patients employees and the public.

    12. Performs all other related duties as assigned

     

    Minimum Required Education Experience Skills

     

    High school graduate or GED required.

     

    Strong communication and customer service skills both in person and via phone

     

    Working knowledge of general office procedures.

     

    Basic knowledge of Microsoft applications

     

    Preferred Education Experience Skills

     

    One to two years of related work experience including data entry preferred.

    ICD

    Essential Job Functions

    1. Greets patients as they arrive and manage appropriate standard wait times.

    2. Complete check-in and check-out tasks to include patient demographic verification insurance verification complete pre-authorizations and/or precertification of procedures and copy required documents.

    3. Collects co-payments co-insurance and deductibles and issues receipts.

    4. Manages cashier box and daily deposits according to company policies.

    5. Processes walk-in patients and visitors.

    6. Periodic disinfection/cleaning of lobby area.

    7. Answers phones and schedules appointments.

    8. Answer telephone calls re-direct calls as appropriate assist callers with questions or concerns and take messages as needed.

    9. Manages medical records maintains files/scans prepares for schedule.

    10. Ensures all correspondence is scanned and/or filed processes requests for medical records release and maintains appropriate logs etc.

    11. Establish and maintain effective working relationships with patients employees and the public.

    12. Performs all other related duties as assigned

    Requirements

    • Basic knowledge of Microsoft applications

    • eClinicalWorks

    • One to two years of related work experience including data entry

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .