• Business Applications System Administrator

    Insight Global (Washington, DC)


    Job Description

    Administer and support core business applications: iManage, eRooms, Confluence, and Jira.

     

    Perform system configuration, updates, and patches.

     

    Troubleshoot application performance, user access, and integration issues.

     

    Monitor system health, logs, and performance metrics.

     

    Manage user accounts, permissions, and roles.

     

    Assess and improve system performance.

     

    Ensure backup and disaster recovery procedures.

     

    Configure and maintain custom workflows, automations, and add-ons in Confluence and Jira.

     

    Create and maintain documentation for system configurations, processes, workflows, and troubleshooting.

     

    Apply software updates, patches, and security fixes.

     

    Participate in change management processes.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    Bachelors degree in IT, Computer Science, Business Administration, or related field, or equivalent work experience.

     

    3-5 years of experience in administering business applications (iManage, eRooms, Confluence, Jira).

     

    Proficient in SQL and basic scripting (Python, PowerShell).

     

    Experience with system monitoring and performance tuning.

     

    Basic knowledge of networking concepts, security practices, and integration techniques.

     

    Strong diagnostic skills for business-critical applications.

     

    Ability to work cross-functionally with IT, development, and business units.

     

    Excellent verbal and written communication skills.

     

    Ability to handle multiple tasks and priorities. Experience with application-specific scripting or configuration.

     

    Familiarity with ITIL framework or similar methodologies.

     

    Experience with cloud-based implementations or hybrid environments. null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].