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Job Description

A Fortune 50 client is looking for a Tableau Platform Administrator to come join their Enterprise Data Analytics Platform Engineering team to help with installation, configuration, and upgrades of this clients Tableau Server in a single-node and multi-node environments. You will be responsible for managing user access, security policies, groups, and permissions within Tableau. In addition to monitoring Tableau server performance, logs, implement tuning strategies for optimal performance, perform routine maintenance, backup, disaster recovery, and troubleshooting. You will be responsible fo managing content migration between development, test, and production environments. This clients Tableau platform environment is hosted on Azure, so someone who knows how to set up RBAC, Endpoints, NSG/ASG, WAN (express route, Azure VNET, UDR, load balancer, app gateway, Azure front door, traffic manager, DNS, Proxy, Firewall, Storage, Compute, Scheduling, SAP) and enable SSO/MFA/OKTA/ LDAP/Azure AD integration is required. You will be working closely with BI Developers to optimize dashboards and ensure best practices are followed. Other responsibilities include:

1. Identifying and documenting common recovery procedures for service-impacting incidents

2. Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group.

3. Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy.

4. Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure.

5. Managing customer interaction with the utmost professionalism, courtesy, and responsiveness

6. Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.

7. Perform installation, migration, upgrade of Tableau servers under High Availability scenario on Azure.

8. Identifying and documenting common recovery procedures for service-impacting incidents

9. Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group.

10. Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy.

11. Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure.

12. Managing customer interaction with the utmost professionalism, courtesy, and responsiveness

13. Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.

14. Perform installation, migration, upgrade of Tableau servers under High Availability scenario on Azure.

This role is 100% remote in India. Hours of Operation 1:30 PM IST 9:30 PM IST.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

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Skills and Requirements

3+ years of experience in Tableau Platform Administration in Azure environment

3+ years of experience in setting up, solutioning, configuring, provisioning, and administering Azure environment specifically: Azure Storage, ADF, AKS, VMs, Azure Storage, Key Vault, and Log Analytics

Experience with design & testing Tableau platform hosted on Azure - RBAC, Endpoints, NSG/ASG, WAN (express route, Azure VNET, UDR, load balancer, app gateway, Azure front door, traffic manager, DNS, Proxy, Firewall, Storage, Compute, Scheduling, SAP)

1-2 years experience with Tableau performance optimization able to analyze system resource utilization, bottlenecks, and plan platform capacity sizing

Proficiency in Tableau administration tools: Tabcmd, TSM, and Tableau REST API

Advanced knowledge of Tableau server platform and server-side functionalities and troubleshooting

Hands on experience with scripting (PowerShell, Python, or Azure CLI)

Experience with enabling SSO/MFA/OKTA/ LDAP/Azure AD integration

Good knowledge and understanding of REST micro services, AKS, Databricks, and other data services.

ServiceNow for ticketing

Customer obsession, ownership, bias for action mentality

Ability to work in matrix organization

Excellent communication skills null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].