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Description

Amazonian Experience and Technology (AET) is responsible for building products that deliver to millions of employees known as Amazonians globally. Our mission is to make Amazon “Earth’s Best Employer and Earth’s Safest Place to Work”.

We are looking for a Principal Product Manager Tech to drive the experience for Amazonians to get support on any of their needs. In this role you will drive the vision to create perfect employee experience, where employees can manage their professional and personal life events, and do their day-to-day work of innovating on behalf of their customers, without any issue. You will define and execute on the strategy while offering world class human support with empathy and compassion. You will work across organizations and disciplines (e.g. Product, Program, Science, Design and Engineering) to identify capabilities, influence design, architecture and development of shared services and orchestrate solutions. You will influence as well as drive tradeoff decisions balancing long term vision with delivering immediate impact to our customers. It’s Day One here. You will own writing multiple PR-FAQs, strategy and roadmap documents and present to executive leadership. You will be a champion of diversity, equity and inclusion. You will foster a safe environment for diversity of thought, encourage teams to experiment, fail-fast, learn and improve.

Key job responsibilities

- Working closely with business leadership to define and evolve the vision for your products

- Working with stakeholders across the company to gather and document requirements

- Establishing feature prioritization and creating ambitious but achievable roadmaps

- Defining acceptance criteria and user acceptance testing processes for your products

- Working closely with engineering to ensure feature delivery in line with requirements

- Defining the product metrics that ensure successful use of our products by our customers, and reporting on those metrics through regular status mechanisms

- Monitoring the execution of new product and feature launches to ensure they meet expectations

- Contributing to a team culture of experimentation and innovation

- Analyzing customer feedback and usage metrics to identify key pain points and ensuring appropriate levels of product quality and performance

- Managing bottlenecks, providing escalation management, anticipating and making trade-offs, balancing the business needs versus technical constraints, and maximizing business benefit while building great customer experiences

- Presenting confidently to senior management through both verbal and written communications

- Capable of rolling up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality

Basic Qualifications

- 8+ years of product or program management, product marketing, business development or technology experience

- Bachelor's degree

- Experience with feature delivery and tradeoffs of a product

- Experience owning/driving roadmap strategy and definition

- Experience with end to end product delivery

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience technical product management

Preferred Qualifications

- Experience working directly with Engineers on product enhancements

- Experience in project management methodologies, business analysis, or process improvement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $161,900/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.